Don't waste your time! We DO NOT remove reports. Merlex Auto Group was started in 2014 bringing the highest quality luxury certified pre-owned cars and trucks to the DMV region. strict standards for business conduct. We purchased a car from MERLEX 2 Weeks ago! Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. Napleton will pay $10 million to settle the lawsuit brought by the FTC and the . One of the best Used Car Dealers, Automotive business at 1105 N Glebe Rd, Arlington VA, 22201 United States. (703) 214-3598. Directions. Latest check. Be kind to yourself and spend your hard earned money elsewhere. 10 stars!!! Arlington, VA 22201. Almost half have been Mercedes and BMW's which is what we were looking at. Case Summary. On March 27, 2018, I received a phone message from Ally bank "welcome to Ally financial. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. Made an internet inquiry, had 2 responses, one from Mike and one from Grace. Child safety. If you have ever bought a vehicle before and know how it should go, or, if you have an IQ over 80, don't deal here, especially with Mike. Great deal, I thought. 1105 N Glebe Rd, Arlington, VA 22201 United States, https://www.merlexautogroup.com/index.shtml. I had a wonderful experience purchasing my used vehicle. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. I asked both of them for a copy of a window sticker or a list of the option packages since no packages were listed. There was a problem with your loan.". On March 16, 2018, Friday, I visited Pentagon Credit Union. He was very knowledgeable, thorough, kind, and most importantly very honest. Who is ED Magedson - Founder, Ripoff Report. Use the CARFAX search as one important tool, along with a vehicle inspection and test drive, to make a better decision about your next used car. Before that, I got by phone confirmation of the availability of the car 2015 Toyota Camry and that the price is as advertised $14,966. I called them. I guess I was supposed to do HIS job for him. The owner Ray should NOT BE TRUSTED. It was not discussed. The Merlex Auto Group Way. Poor professionalism from sales person I received, good selection of cars but also in poor condition (no gas, flat tires), unreasonable dealer fees. 2 months ago. Of course they should have been but in the final analysis, it's up to YOU to use common sense and be a smart consumer. I was looking for a pre owned vehicle with low mileage. This was not what was discussed. Corporate Advocacy Program: How to repair your business reputation. BUT MIRACULOUSLY, HIS NAME IS ON MY CONTRACT AS THE PERSON WHO SOLD ME THE CAR. He knew nothing about the car so i should have known he knew nothing about anything else either. Dominate search results. Consumers love to do business with someone that can admit mistakes and state how they made improvements. Corporate Advocacy Business Remediation and Customer Satisfaction Program. How those businesses take care of those complaints is what separates good businesses from the rest. DO NOT PURCHASE A CAR FROM HERE! Merlex Auto Group Dealer committed a fraudulent deal selling me a car. Lebanon Missouri, carla sheila carrillo coz Lorena Zully Bullon Coz ida Mirella coz Bonilla They are Make me m San Juan de Lurigancho Lima, GEICO AUTO INSURANCE GEICO Auto Insurance Refuses to Honor their Policy Obligations Promptly Macon GA, NAACP IMAGE AWARDS-Carol Alexander - Television + Streaming and Podcast Coordinator NAACP, NAACP IMAGE AWARDS, Carol Alexander - Television + Streaming and Podcast Coordinator OF NAACP IMAGE AWARDS THIS COMPANY DOES NOT SUPPORT BLACK CREATORS! Business Development Manager (Current Employee) - Arlington, VA - December 28, 2016. nice manager. Audi MMI Navigation Plus w/MMI TouchDriver Assistance Pkg, By using this service, you accept the terms of our. As the possibility for human data entry error exists, we apologize for such errors in advance and disclaim any liability for inaccurate information on these pages made as a result of typographical and/or unintentional mistakes and errors. Purchased 2015 ******** **** ***** July13 2020 during COVID. The posting time indicated is Arizona local time. #1 Luxury Auto Dealer in the Washington, DC Area! Check reviews anywhere about this place! Specialties: High End Used Car Sales. Verify to immediately update business information, respond to reviews, and more! At that time Ally bank had not yet receive a contract from the dealership, but they guaranteed that upon receiving they will cancel financing. Compare pay for popular roles and read about the team's work-life balance. co workers were fun and easy to get along with. The Purchase Documents set is thinner by 1/3. Dont sign the sold as is be careful! Sales. Gave me numbers on the phone. This was the most stressful experience I've ever had buying a car. BBB Business Profiles may not be reproduced for sales or promotional purposes. Corporate Advocacy Business Remediation and Customer Satisfaction Program. We were going to drive 2 hours together to see them. BBB Business Profiles are subject to change at any time. Very responsive!! So now Im paying for car thats just parked! It's only been two days since my initial visit to Merlex. I am a return customer and they as last time they treated my husband and I with s. WE FINANCE EVERYBODY - Call Our Sales Department For More Information. JULIAN TOOK VERY GOOD CARE OF ME. The manager of Ally financial told that now I owe money to Ally bank because they have already sent money to the dealership MerlexAutoGroup. Merlex Stucco Inc. has agreed to make home repairs to settle a class action lawsuit that alleged the company's stucco was defective or contained impurities that led to it having the appearance of rust. Communicates outside of dealer hours!! 5. All rights reserved. Search consumer complaints, reviews and information about merlex-auto-group. On 12/30/2022 PIERRE, ROODY filed a Contract - Debt Collection lawsuit against MERLEX AUTO GROUP. They outsource all of their work to Philippines who do not know the basics of the English language. I parked the car in the middle of the selling place in a way, that no one car can exit or enter the selling place. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! Price of the car is $14,966. It's been two days, I have not heard from him since. All Dealer Home Services must comply with state or local ordinances. 5 hours later I received a random text from a different sales rep asking how my test drive went. Estimated amount consumers saved since 1997: $15,590,010,907. After that call, employee Sid gave me Bill of Sale. Customer service horrible suppose to refund me for oil change haven't got back with me. Making you a happy customer is not their goal!! In the original write up they said that the car ran perfectly. After discovering THOUSANDS OF DOLLARS worth of problems, Ramil proceeded to not answer the phone and send me to voice mail. Bait and switch tactics, not one car pictured I was interested in was available. If they would have ripped me off as planned I'd have 100 bikes on there property within an hr making this an equal outcome. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. We left negative reviews of our experience. Luxury cars, latest trends, lifestyle posts, inventory -- #MerlexLife Find out what works well at Merlex Auto Group from the people who know best. The following day I sent additional information pertaining to the sale via text message before they opened. Bought the car was clean everything was ready. Specializing in: Mercedes-Benz, Lexus, Cadillac, BMW, Range Rover, Jeep Wrangler, etc. Always go with your gut feeling! Sales hours: 10:00am to 8:00pm. N/A. Etta cost are not listed in ads or on their website. Initially I showed him a car that Id settle for but wasnt in love with. I drove far to get the vehicle I wanted. MYWOT. Dear Mr. Bill, its only been two weeks and he has proof he put down what you asked for.". Texted them to tell them and was told to take it to their shop which was fixed! The contract legally bound you to the terms and conditions contained thereinyetyou didn't even bother to READ what you were agreeing to! 23 Unique Auto Import jobs including salaries, ratings, and reviews, posted by Unique Auto Import employees. 1. if you can, stay away from these frauds! On Monday 6/21/21 I made an appointment with "Mike" for a test drive for Wednesday at 1pm 6/23/21. 8 years ago. The Federal Trade Commission and the State of Illinois are taking action against Napleton, a large, multistate auto dealer group based in Illinois, for sneaking illegal junk fees for unwanted "add-ons" onto customers' bills and for discriminating against Black consumers by charging them more for financing. Here at Merlex Auto Group, it is our mission to be the automotive home of drivers in the Arlington, VA area. Bogus Celebrity Advertisements FACE & Skin CREAM Ripoff! Off course Nothing! Before leaving, Ray gave his number, stating "Any issues, just let me know! By continuing to use this website, you agree to UniCourts General Disclaimer, Terms of Service, File your review. Public Records Policy. Bully there way in and steal your home. 2. bring someone with you at all times if you are dealing with merlex or any of their family, This is a review from some one who bought a car from here TWO DAYS AGO! |. The cherry on top is the wash and detail they provide as you are preparing your paper work. Domain Created. They gave me a different one that needed new Brakes and tires. Copyright 1997-2023, Ripoff Report. Easy, done. Serving the greater Arlington, VA area, our full lineup of quality previously owned vehicles means that you can find what you are looking for at Merlex . At home, I took the Purchase Documents set from the yellow envelope and define that: 1. We analyze millions of used cars daily. Owners who claim this profile can update information, boost SEO, and more. The final on road price was 10K higher. CAME ALL THE WAY FROM WEST VIRGINIA FOR THE SUBARU WRX STI. Advertisers above have met our https://www.ripoffreport.com/reports/merlex-auto-group/arlington-va-22201/merlex-auto-group-dealer-committed-a-fraudulent-deal-selling-me-a-car-arlington-va-1446138, Merlex Auto Group Mike - saleperson Gave me the advertised price of a vehicle then raised it $12,000 Arlington VA, MERLEX AUTO GROUP SOLD A CAR WITHOUT DISCLOSING ISSUES Arlington Virginia, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. I was eventually introduced to the GM Walter who took it far and beyond to make sure I left satisfied. in 20 reviews, The salesmen are very professional and told us everything we needed to know about the Mercedes. in 16 reviews, We bought our Lexus RC350 from Merlex on 5/10 and the car buying process was the fastest I've ever experienced. in 3 reviews. Called/ texted Merlex to inform them and see what they can do. You are absolutely right that we should have done a better job of following up with you properly. Upon arriving at the dealership, the scene was a little chaotic and unorganized. As soon as I got to the dealer, I was greeted with kindness and hospitality by JJ and Rand. Merlex did not have the vehicle we were interested in purchasing. Walter refused to pick up the phone and texted the mechanic that someone from the dealership was coming to take the car. Another car stalled out and wouldn't restart within 50 feet of the lot. Why Ripoff Report will not release author information! !! Each time, I was told someone just put a deposit down on that, They consistently and systematically advertise cars that they sold months ago showing a low price on the add to draw you in, once you are there, th, They have the best inventory of lux cars. Clerks from Bank Ally call me every day. A police officer agreed to call to dealership MerlexAutoGroup and ask to provide me with Bill of Sale at least. There is a second line of financing exists. He said, he cant. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Merlex Auto Group. Merlex Auto Group was started in 2014 bringing the highest quality luxury certified pre-owned cars and trucks to the DMV region. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Merlex Auto Group is open Mon, Tue, Wed, Thu, Fri, Sat. Hiding negative complaints is only a Band-Aid. Walter gave me the discount I needed to secure the purchase. Mike seemed to have no recollection of our earlier conversation and the only thing he knew about the car was, "it's still here." Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. "Walii"!!!! They told us the car moved to another dealership. WARNING! Was clean and in great condition. Beware! Get the inside scoop on jobs, salaries, top office locations, and CEO insights. Both the Pentagon Credit Union and Ally bank were notified that the car returned to dealership MerlexAutoGroup and that the transaction is fraudulent. After the signing, the employee Sid took the Purchase Documents set to make a copy, and after that she returned it to me in a large yellow envelope. It was approved. Merlex Auto Group. Merlex Auto Group's headquarters are located at 1105 N Glebe Rd, Arlington, Virginia, 22201, United States What is Merlex Auto Group's phone number? Customer Reviews are not used in the calculation of BBB Rating, Need to file a complaint? The process was stress free and pleasant. Safe. 2 DAYS AGO! And the best part of all, documents in their CrowdSourced Library are FREE. A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Very unorganized and fake professional. Wondering if a report is missing? Although the manager Walter swore, that the car was clean. 185 were here. FRAUD ALERT:. Call no one call you back but before I bought car everybody from there company blowing my phone up. We're all concerned about COVID-19. Court documents are not available for this case. 235 Reviews. You will be sorry. After everything with the vehicle checked out, I went to speak with the managers Walter and Alberto who made the process of purchase smoothly and quickly. Consumers want to see how a business took care of business. I didnt bother to haggle and walked out, DO NOT BOTHER WITH THESE PEOPLE. She indicated she would get with him to check the status. They have the best inventory of lux cars. Very informative. Please teach how to cancel this Certificate of Title. This rating includes all reviews, with more weight given to recent reviews. It's been a month I still can't get my tag. I spoke with substitute manager for that day Ray Kandahari. It is $18,965 On March 16, 2018, Friday, I sent e-mail to dealership MerlexAutoGroup in which I request to cancel the purchase deal. CARFAX Vehicle History products and services are based only on information supplied to CARFAX. When I told MIke it was his car and he should have the vin right there, he mumbled something incoherent and then hung up on me. we did all that was asked of us, hence the reason Ramil (owner) gave us the key! Overview Reviews (235) Inventory (150) Merlex auto group is top tier! All business will get complaints. How those businesses take care of those complaints is what separates good businesses from the rest. Get more reviews from your customers with Birdeye. I submitted an application to police. Specializing in: Mercedes-Benz, Lexus, Cadillac, BMW, Range Rover, Jeep Wrangler, etc. UniCourt uses cookies to improve your online experience, for more information please see our Privacy Policy. Also I defined that in 2017, the car was involved in an accident. Flew in two days later from Georgia. Write a Review. Some of the employees are rude and not helpful. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! I got the vehicle at a great rate and as well the condition of the vehicle was in perfect condition I would recommend this place! He said I should arrive at MerlexAutoGroup, to their selling place on 1105 N. Glebe Rd, take the car, and drive it to my home. Come Jan2022 job reopened so I started to use car frequently. If you do not agree with these terms, then do not use our website and/or services. Monday. Life's too short, are keep it up and yours will. Our local dealership keeps a great stock of luxury used cars, trucks, and SUVs in inventory. Its HIS car, not mine. He ordered Walii to move his car, he was clearly upset that he was caught in a lie! They did not have the car I requested online available. There is a very scary word "balloon on the 3-rd page of the Buyer Contract. On March 19, 2018, Monday, I returned the car and the car's key to the MerlexAutoGroup, to their selling place at 1105 N. Glebe Rd, Arlington VA 22201. He was able to find the exact vehicle in my video and made sure that everything was covered at the best price. i then called VA police who showed up 4-5 mins, just before the merlex workers and tow truck! Visit Dealer Website. Consumers love to do business with someone that can admit mistakes and state how they made improvements. After that, the manager Walter and another employee (I do not know his name) suggested me to sign the set. Choose a car and the dealer will bring it to you for a no-obligation test drive. The manager of Ally financial said that I should pay, otherwise they will apply a late fee. The second bank is ALLY. Absolutely incredible!!! Anyone from afar could see that the reason they were doing this was because we left a negative review. I was very scared that they will frighten my daughter and neighbors. I informed her, ok but was waiting to hear back from the sales person. After leaving the reviews stating of what we went through, 2-3 days later, an individual named WALTER ROBINSON called me stating that he was vice president of the locations amd that he saw the reviews and that he wanted to rectify the problems. They have hidden fees. that night, after bringing the car home, lights appeared on the dash! Was told I signed sold as is and that I didnt purchase warranty. 192 were here. 3.7. Say we owe over $22,000.00 for the rest of their so called contract !!!!!! He then texts me "if i am having any problems, contact the salesman! Drug Rehab Deception Addiction Treatment Industry Rocked By Fraud & Abuse. There is no any information about this second line of financing. Horrible customer service. We provide a vast selection of high-quality used vehicles, exceptional car care and customer service with a smile! Research, browse, save, and share from 21 IS 250 models in Centreville, VA. Poor service, 2018 CADILLAC ESCALADE ESV PREMIUM LUX Shopper, I did not like that the price Changed after making a deal the deal changed from taxes and shipping charges ,to a complete Price change did not enjoy the experience with this company. This profile is powered by Birdeye. Upon finding out, I went to their mechanic to retrieve the car i put money down for 2 weeks ago. Yelp users havent asked any questions yet about Merlex Auto Group. Experience the car via video chat and ask the dealer any questions you may have. Job. I signed the pages where the employee pointed with a finger. I canceled the financing by phone with the Pentagon Credit Union and with Ally bank. I will be notifying Truecar about their shaddy sales practice, 2017 MERCEDES-BENZ GLS 450 4MATIC Shopper. I visited dealership MerlexAutoGroup. We offer: :$6K . DO NOT TRUST RAY! I will never ever go back to Merlex Auto group. This guy is one of the absolute worst i have seen and I used to train new hires for sales. On April 3, 2018 I got a bill and welcome letter from Ally Financing. DocketService/Process; Person Served: SETAYESH INC; Process Type: Warrant In Debt; Plaintiff: PIERRE, ROODY. Job closed due to COVID so I hardly drove car after that fixed! Error in sending request, please try again. I have been in sales for over 49+ years, and I KNOW the importance of following-up and following through!!!! 1105 N Glebe Rd Arlington, VA 22201. After I contacted the dealer on their 2014 Mercedes E-350 4 matic with the Amg package their price went from 10,996 to 14,996. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. The police officer asked "how? NEVER!!! Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. Search job openings at Unique Auto Import. I continued to call, he would not respond yet he was completely available prior to selling the car. I purchased a car from here 2 DAYS ago! They told us the car was on the lot, but upon arrival, the car was no longer at their location. Merlex needs to apply this principle!!!! Finally, one place to get all the court documents we need. Well guide you through the process. Website. before signing the dotted line, the owner Ramil aka Ray (fake names are used here we learned) assured us any issue, his "personal" mechanic will solve. There may be more specific results for "merlex-auto-group", For more specific results for "merlex-auto-group", Showing 1-25 of 112,711 Found Reports Hamilton Ontario, Aaron Blumenfeld Joanna Blumenfeld, Leon Blumenfeld, Stephen Gross, Michael Lax, Joshua Dias, Michael Harari, their Barbados companies Panama Verde Inc, Panama Azure Inc, and their Panamanian companies Chirican Development Corp, Panama Verde Chica Bay SA, Inmobiliaria Quebromar SA, Boca Chica Hills 1 SA, Eco Geo Co Inc. Failure to pay due wage, failure to pay residential constructions management fee(two houses), Denying employees social security protection and labor rights, breaking arbitrarily four valid commercial contracts, unfair dismissal. Or at least Bill of Sale. BBB Business Profiles generally cover a three-year reporting period. This rating includes all dealership reviews, with more weight given to recent reviews. Reviews. TERRIBLE PAINT JOB SOLD ONLINE Fairfield OH, Stephen Komorek API International Group Investigators Stephen Komorek & Pat Welsh Fraudulent, Stole Valor, Criminal fake Detective Wellston Ohio. Patients made into prostitutes and sex slaves, bilking insurance companies out of millions, Sac_County Iowa Prosecutor Ben Smith pays $750,000 to settle Ripoff Report 1983 civil rights lawsuit.. Federal Judge stops prosecutors abuse of power against ED Magedson Founder of Ripoff Report. For more specific results for "merlex-auto-group". Celebrity Skin Cream wrinkle cream rip-off advertisements US Based and Foreign companies bilked consumers out of Hundreds of Millions of dollars over the past 7 years. Called in. 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