Note: Any new or gently used Cosmetic or Fragrance product purchased at Macy's that does not meet your needs will be accepted for return. Her passions include reading novels, writing poetry, promoting mental health and wellness, and creating functional artwork. TIA. Dont forget to carry the original purchase receipt! Any customized products are non-refundable. Sometimes the shirt or dress can show signs that it was worn or washed. Macys allows 120 days to let you figure out if a mattress is right for you. Create an account or log in to participate. No products will be entertained for a return after the set timeframe. But Macys changed this policy and will now accept what they call gently used beauty items and fragrances. We respect everyones right to express their thoughts and opinions as long as they remain respectful of other community members, and meet What to Expects Terms of Use. And when I went to return them I explained that was how it came in the first place. However, if you purchased your items online, you can begin the process online with Macys Easy Returns. But since she stopped shopping as much in stores over the course of the pandemic, she hadn't. Free returns are also not applicable on international orders. Thanks. If you bought an Apple product online, then you can send it via post to the given address or reach the nearest applicable Macys store. You have entered an incorrect email address! If your return is part of an international order, Macys free return policy is void. Macys does not accept returns on custom orders of Alexandre London, any foods or beverages, or any Macys Beauty Box products. You can simply drop off your package without paying or speaking to a UPS employee. Related: H&M Return Policy / Costco Return Policy. In the article below, were going to look at some frequently asked questions about Macys return policy and how and what you can return. Please whitelist our site to get all the best deals and offers from our partners. Thanks for replying though. Although it's small, it's noticeable enough to drive me nuts. I used my Macy's charge to purchase the bag and removed the tag shortly after I received it because I knew she was a keeper. Your email address will not be published. There are noreturns accepted by Macy's on food, beverage, or live plant items. We know that when you make a return, youre happy to get a useless product off of your hands. If you return an item to Macy's within 180 days of your purchase, even if it is missing the original tags, you are still eligible for a partial refund. Returns to any stores are processed by Macys immediately. If you are unhappy with the apparel purchased from the Macys store or online, then you can return it within 60 days of the purchase date. Macy's flagship store complete walking tour (May 25 2022, in 4K) While most items that you can buy at Macy's can be returned within 90 days, it's worth noting that not all items purchased from this retailer can be returned. Items that have been bought online can also be returned by mail. There are some restrictions in place for other types of merchandise. Fine jewelry and dresses must be returned within 60 days of purchase. #7. According to Macy's My Day My Way, all employees must be available to work Key Days and during Holiday season in November and December. Returned items must be in original, saleable condition with original tags. I was in Macy's not too long ago and someone peed on a bunch of clothing on the floor or the dressing room, too. Pretty easy, right? Youre right. Apple products purchased from Macys store can only be returned to those stores that sell Apple products. All their returns are no questions asked and you get full refund, unless no receipt, after 6 months, then its sale price. Can I return two suits that I ordered online to a Maceys store near me, Waldorf, MD. Several retailers offer modified return policies over the holidays, including extended periods for returns and . I have recently returned a shirt to Macy's with the tags unattached, I apologized for removing the tag and was told it was not a problem they will just put them back on. I have return items to Macy's without any drama or comment. Items purchased in a store must be returned to a store. If you return something without a receipt, it is automatic store credit, Ross employees at the store have no say over this. US-owned clothing store Lands End goes to the other extreme, with a limitless guarantee on goods. Returned items must be in original, saleable condition with original tags. It may not display this or other websites correctly. Group Leaders communicate with staff moderators and escalate potential violations for review, but they dont moderate discussions. With 90 days to return most items, we know Macys return policy offers a fair way for customers to get the most out of their purchases, but weve also learned about the various different conditions of returns to Macys across their catalog of items and how to make use of their processes. Tech accessories, Apple products, and merchandise from Longchamp, Tous, and Gucci can only be returned within 14 days of purchase. I went to Macy's today for some shopping, i took my 4 and half month son with me. But, if you dont have your receipt, you do need another way to prove you purchased the item. For starters, Apple products only get 14 days, area rugs only get seven days, dresses only get 60 days, and Last Act merchandise (this is what Macys calls their clearance items) and Macys Backstage items only get 30 days. Follow the step-by-step instructions below to design your Mays com easy return: Select the document you want to sign and click Upload. You can ship Macys online returns back via UPS using the free return label, or you can return them to the store, like a regular in-store purchase. Aside from this, which is outlined in the return policy, the policy is adhered to quite strictly. Yes, you can expect to be able toreturn an item to Macy's without the box. For in-store returns, you can expect to see the money returned to your account within 1-3 days, depending on your banks processing time. Keep in mind that in-store purchases are not eligible for mail-in returns. Missing both means youre stuck with your unwanted purchase. If you're looking for the ultimate fashion accessory, look no further than ostrich leather wallets. Macys does not require you to have your original receipt when you make a return. Some of the add-ons on this site are powered by. The protection plan is through a company called Worry No More and is not under the full control . Hi, You can also visit the Macy's website to have your return processed. But if youre stuck with furniture or a mattress from Macys that you dont want, read the fine print of their return policy here. Report as inappropriate. Please select a reason for escalating this post to the WTE moderators: Connect with our community members by starting a discussion. What do You Think? Carrying a receipt is mandatory while returning a product. As the policy name suggests, shoppers get one year (365 days) to make . Yes, Macys is VERY generous and forgiving with their returns. Macys has one of the best return policies for dept stores180 days! But why is everyone so obsessed with them? Decide on what kind of signature to create. While returning the product, you get two options, i.e., either to get a refund or exchange the product with a similar one. If u paid with cash, and they still have the item in the store you will get the lowest price it has been sold at in the last 180 days, so more than likely less than 40 and it will be on a gift card. Yes, Macys is VERY generous and forgiving with their returns. And, in locations that allow scheduled pickup for returns, there is a fee. All you have to do is start a return here, and Macys will give you a return shipping label you can attach to the original packaging. According to Macys return policy, almost all the products purchased from Macys store or online can be returned within a time span of 180 days. Not necessarily. A representative can answer any questions you have and walk you through the process of returning your item. If you dont have your return label, you can print a new one from the website. The Macys return policy is fairly liberal, but has many exceptions that are worth noting. Macys want their customers to be fully satisfied with their purchases and have implemented a returns policy that enables this as much as possible. "You can return or exchange your purchase to a Macy's Backstage store within 30 days of the purchase. 2. However, there are many items you may have bought at Macy's that you'll have less than 90 days to return. There are also no returns offered on Beauty Box items. Required fields are marked *. According to Macys return policy, you can still return the product to the applicable Macys store. Then, head over to the customer service desk as if you were making a return. You can return online orders to your local Macys. During the parade, high winds caused the the Cat . There are multiple ways to find out if your return is eligible. They can find your purchase details on their system if you can provide them with the original packing slip, the return label, a confirmation email for the shipping or order, the registry number, or the card that was used to pay for the item. Return-policy.net is a participant in the Amazon Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking Amazon properties including, but not limited to, Amazon.com. Before you head to Macys to wait in line at their customer service desk, ensure that they will actually accept your return. So, it comes down to a judgment call to be made by your local Macys. 5/16/2010. No alarm had gone off when we exited Macy's, and now I had to get that thing off. Honestly, you can still get a partial refund on Macy's returns without tags within 180 days of your purchase. This discussion is archived and locked for posting. Fortunately, you shouldn't have to pay for return shipping on a Macy's item that you have decided to return as long as you return it soon enough. Designer Brands Burberry, Gucci, Longchamp, Louis Vuitton, and Tous only come with a 14 day return window. However, if you purchased an item online and plan on making an in-store return, be prepared with your proof of purchase. For online orders that you wish to mail in, there is no true exchange process. Gilbert O. Once your package is ready, its time to drop your Macys return off at a UPS location near you.