lennox icomfort support

This is the temperature set-point control. Runtime would be 100% for this case. Please refer to the related questions below for the meaning of runtime and percent demand. iComfort Thermostat application for your S30 is available for IOS 6.0 and higher (App Store) and Android 4.1 and higher (Google Play) . reactive method Which system needs servicing? How do I change or disable the PureAir S sensor-based notifications? Alexa will control your iComfort a little differently when its in Heat and Cool mode, which can automatically switch between heating and cooling as needed.For instance, if you ask Alexa to set the temperature to 70F (21.0C), your thermostat will use this as a midpoint temperature between the heat and cool setpoints,setting the Heat temperature to 69F (20.5C) and Cool temperature to 72F (22.0C). Click on Performance Report. Please go to https://www.myicomfort.com/ for iComfort Wi-Fi, or go to www.s30.myicomfort.com for iComfort M30. Preventative maintenance. Select your home and/or system in the "my homes" screen. 5. While enabling the iComfort Skill from Alexa app, why does it displays a An error occurred while attempting to link Alexa. message? What is Schedule IQ and how does it work? The iComfort Home Companion app provides the Lennox users with the an array of Apple HomeKit controls and setup capabilities for the Lennox HomeKit- enabled iComfort S30 /E30 Thermostats. A screen will display with the available system modes for your equipment (such as cool only, heat only, heat/cool, etc.). In the "account info" dialog, turn off "monthly performance report". 3. If needed, you can contact your dealer (menu > settings > general > dealer info) or Lennox (at 1-800-9-LENNOX) to get any issue resolved as soon as possible. Click on your account / email address at the top. Similarly, when in heating, lower your heating set-point to the lowest temperature which you can be comfortable. At outdoor temperatures below the low balance point, only the auxiliary heat source is allowed to run. Why does the filter life still say 0% after I press the reset button? All heat pumps operating in northern climates (below 35F) normally need a supplemental heating source. From the removed thermostat, login using your iComfort E30 credentials under menu > settings > account. When attempting to change the temperature while in either mode, Google Assistant will respond "mode not supported". is turned on. Make sure you have a compatible Lennox thermostat (such as the iComfort, iComfort S30, iComfort E30 firmware version 3.7 and later, iComfort M30 firmware version 3.0 and later, Lennox iComfort account configured to access the supported thermostat, Control4 System OS version 2.10.6 or later, Control4 customer.control4.com account credentials. What are all the different humidification modes and what do they do? Program your thermostat to set the cooling set-point even higher when you will not be home. Choose which variables to display on the graph by turning them on/off on the hide/show panel 3. Disabled - No monitoring of Comfort Fault Alarms. From home screen go to menu (top right of home screen), select settings, then scroll down to notifications and select, then select PureAir maintenance, then select calendar, run time or disabled. How hard is my system working? Phone 1-800-9-LENNOX (1-800-953-6669) Monday - Friday, 9 am - 7 pm EST Lennox iComfort S30 Thermostat All thermostats icomfort s30 Ultra Smart Thermostat The ultimate controller for precise comfort Rating 3.3 (316) Price Guide $$$$ Warranty 10-Year Limited Warranty* View Full Product Specifications Our Lennox Dealers are here to help Your Location: Find a Dealer Features Having an iComfort M30 account allows you to control your thermostat remotely from the web portal and mobile app and it also allows you to utilize other advanced features of your iComfort M30 thermostat such as Smart Away and Schedule IQ. 4. To turn it on, go to menu > settings > heat & cool. Once you complete the WAC successfully, your iOS device will be able to discover your iComfort, 2. The iComfort S30, E30 and M30 are IFTTT compatible. What is ASHRAE 62.2 answer give definition from IOM? The outdoor temperature displayed in your thermostat's home screen can come either from the sensor in your outdoor unit or from https://www.accuweather.com/. Alternatively, here is the menu button and settings option on the iComfort E30 Mobile App: Can I still manage my iComfort E30 remotely if I dont have a smart phone? Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know. 6. Depending on your equipment, you may have different humidification and/or dehumidification options available. Why does my Perfect Temp or Schedule Mode function not work with Google Assistant? In the thermostat, go to menu > settings > general > about to view the Smart Hub software version and model number. Runtime can be analogous to how much distance a car ran without accounting for its fuel efficiency. Therefore the thermostat simply adjusts demand by changing runtime. If you have changed the system name to a custom name other than System, then that custom name will be used for Alexa. The iComfort Wi-Fi and iComfort S30 have different mobile Apps and consumer web portals. 3. The monthly performance report contains a summary of how hard the system worked (runtime and demand) for the past month and compares it to the previous month. All rights reserved. Arris Runtime would be 50% for this case. Log in to the iComfort M30 web portal. For example, you can create a scene called "Arrive home" to set multiple iComfort thermostats in your home to desired setpoints. What is the difference between Remote View, Remote Access and Alerts and Notifications? The temperature on the thermometer isnt always the temperature you feel. Why does cooling or heating demand change from month to month? How do I change from Fahrenheit (F) to Celsius (C)? Demand response allows you to play a role in reducing or shifting your electricity usage during maximum or peak periods. Repeat the above procedures for any additional E30 or S30 thermostats available through your web portal or mobile app. How do I change the heating or cooling mode? 2. You can go in your thermostat, mobile app, or web portal, to menu > settings > general > dealer info > dealer access to set the level of access you wish to grant to your dealer. You can view runtime information for your system in the web portal for iComfort S30 under menu >performance report, or in the monthly email performance report. This selection will be made for you by your Lennox dealer. And it is located here on the iComfort E30 Mobile App: If you add an iComfort using the iComfort E30 Mobile App or via the web portal, youll need to generate a pin on your thermostat under menu > settings > account. How do I troubleshoot the WAC Failed/ Network Not Configured error during WiFi setup using my iOS device? In the iComfort M30 Mobile App or web portal, if you are signed out, then tap/click on the Trouble Logging In? button. 3. However, it is not running properly and could mean that your system is not meeting the temperature set point or your desired level of comfort. Your fan mode options are located in the modes/schedules screen on the top right. From your thermostat, go to menu > settings > Wi-Fi and set the Wi-Fi option to "enabled" and click on "not connected'. For help connecting to your wireless network, visit lennoxicomfort.com. May cool beyond desired set-point by 2 degrees. The iComfort E30 Mobile App is available in the iTunes App Store and Google Play. Program your thermostat to set the cooling set-point even higher when you will not be home. You can purchase iComfort M30 from an authorized Lennox dealer. Here are the different types of alerts and what they mean: How do I restart or reset my iComfort S30 Smart Thermostat display? To set it up, all Control4 needs to do is download the Lennox API from the Control4 library. Model No. Fan A duel fuel system (Heat Pump with an indoor furnace unit) will have the following Parameters 1. On the iComfort M30 Thermostat, you can go to menu > settings > account, scroll to the bottom of the screen and you should see the monthly performance report option. Youll be given a number that is unique for a one-time use.When you enter the pin on the web portal or mobile app, youll be automatically signed-in on your thermostat. Notifications are color coded to indicate their importance, with red being most critical, followed by orange and so on. Tap on menu > settings > account to login using your existing iComfort M30 credentials or to create new account. Once you have made your selection a pop up will appear and to cancel or confirm your choice. When the AccuWeather option is selected, your iComfort S30 must be connected to Wi-Fi. The thermostat will listen to geofence changes from all the smart phones and determine the set-points for the home based on each user's approximate location (or geofence) and Smart Away settings. In the web portal, you can select to view runtime according to a day (in the last 10 days) or a time in the last 24 hours. What variables can I turn on/off in the hide/show panel? Photo formats supported are PNG (recommended), JPG, GIF and BMP. How do I access my iComfort M30 performance report? On Thermostat This means youll always be comfortable and saving energy when youre away. Please keep sending your suggestions to [email protected] or @AskDaveLennox on Twitter more Normal - Recommended for moderate climates. In order to customize the data that you see, you can: 1. IFTTT, an acronym for If This Then That, is a free service that automates connectivity between apps and services, enabling users to utilize "recipes" that will coordinate small tasks between Internet and web services. Runtime would be 100% for this case. To generate the pin, go to your thermostat, then go to settings > account and at the bottom of the page press the "Generate Pin" button. You'll enjoy a seamless, fluid way to manage your temperature, lights, locks, entertainment equipment, security, and more from one single system. This includes when Fan circulation is manually set to On and when allergen defender is on. The variables you can control depend on the equipment that you have installed and the current operation of your system. Once installed, the dealer can pair their mobile device to the Lennox iComfort Smart Hub to easily make changes from anywhere in the home, saving them the hassle of walking back and forth from. Verizon. Why hasnt the life on my filter or purifier decreased? This is important for multistage and variable capacity systems that use multiple levels of heating or cooling. These are dealer only configuration settings screens in the thermostat. What Lennox equipment is compatible with iComfort E30? Below is a summary of the humidity options and what they do: Humidification Electric Heat only runtime includes time in defrost mode, Auxiliary heat, Emergency heat setting or if the heat pump is unavailable. 1-800-9Lennox or visit the Lennox Dealer Locator. Please go to https://www.myicomfort.com/ for iComfort Wi-Fi, or go to www.s30.myicomfort.com for iComfort S30. Fan values runtime represent when the fan ran alone without heating or cooling. ASHRAE 62.2 is a national standard that provides methods for achieving acceptable indoor air quality in typical residences. 2. Weather-On-Demand: Live up-to-date weather data and seven-day forecasts. With Heat Pump Balance, you don't have to worry about the AUX lockout temperature. 1) From the home screen, tap the Modes/Schedules button. App Features Adjust and view. 3. Select the menu icon and then select upload photo. The all-in-one graph 2. Our smart thermostats effortlessly integrate with a range of smart home devices from premium smart home systems like Control4 to popular voice-activated devices like Amazon Alexa, Apple HomeKit*, Google Assistant, and IFTTT. Having a lock icon on your thermostat means youre restricted from certain features. Pressing the fan icon will allow you to manually control the fan mode. In your thermostat, you can go to menu > settings > display. When the system cannot maintain comfort with the lower stage, it will begin to operate the higher stage.Variable Capacity Variable capacity systems continuously adjust the heating or cooling capacity from its minimum to its maximum capacity. A two stage system operating at 75% demand run first stage 50% of the time and second stage 50% of the time. Defrosting happens when the temperature outside gets too cold, or if there is ice and the system cannot use the heat pump (if your system has a heat pump). Heat Pump + Electric Heat 2. How do I turn off the PureAir S life display on the iComfort S30 home screen? To stop receiving a monthly email containing the performance report of your iComfort E30 system, you can follow these steps: On the web portal: 1. Perfect Temp. iPhone / iPad / iPod Touch should be running the latest iOS version. Yes, you can control the range of temperatures you set your home to by going to menu > settings > heat & cool and turning on wider set-point range. Thank you so much for taking your time and knowledge to support my concerns. Click on your account / email address at the top. On your thermostat home screen, youll see a horseshoe shaped control. 3. 2. Your iComfort system humidity settings are located under menu > settings > humidity. Parts & Filters Get information on replacement parts and filters. Cisco 1) From the home screen, tap the Modes/Schedules button. With Smart Away youll never have to remember to put your home in Away Mode when you leave your house or remember to adjust your thermostat temperature when you return home. Alternatively, you can change the zone name under menu > settings > iHarmony zoning and choosing the zone you would like to rename. Once you are in the home screen, make sure your system is online and not in Away/Smart Away (otherwise the menu button is not available). . How do I change the heating or cooling mode? How can I remotely control my iComfort (away from home) via the Home app or iComfortHome app? If you want to understand how efficiently your equipment ran see How Hard Did the System Work? type the code shown to verify Smart Away works for any user in the home that has a mobile phone/tablet with Global Positioning System (GPS) and a data plan by setting geofences around the home. Your system will automatically go into Away Mode. 1. You can utilize the Smart Away feature on the iComfort M30 thermostat to do this automatically. Electric Heat only 3. What are the recommended Wi-Fi routers for use with iComfort M30? Service Urgent - An alert that notifies you that your HVAC system is in a no heat, no cool or no ventilation status. Display settings are only available in the display itself and they are not available on the web portal or mobile app. In the thermostat home screen, tap the modes/schedules button. Make sure that the Echo device is set to the correct temperature unit (Fahrenheit or Celsius), Currently, you can use Alexa to control only one home under your iComfort. iComfort S30. Your monthly summary report displays the average demand for each component in your system. How do I unlock the iComfort S30 Smart Thermostat display? Below is an example image of what a Smart Hub looks like. How does my iComfort thermostat integrate with my Control4 platform? I highly suggest getting a Nest Pro to install your Nest Thermostat to make sure that it's wired correctly and to avoid damage on your system. With a premium service that supports the iComfort platform year-round, you can provide homeowners services that includes: proactive method Change filters. In the "account info" dialog, turn off "monthly performance report". In the web portal, you can select to view runtime according to a day (in the last 10 days) or a time in the last 24 hours. In case you just installed iComfort S30 and do not wish to wait for the automatic update, you can go to menu > settings > general > software update and tap the check for updates now button. AT&T Smart Away can only be enabled if you have an iComfort M30 account and youre signed-in on your thermostat. Also, when Feels Like is turned on and you change the temperature set-point, youre specifying what temperature you would like your house to feel at. And youll now save money and energy when youre not home. Please click here to view instructions on re-registering your iComfort thermostat. Heat Pump + Electric Heat 2. 1. iComfort Wi-Fi Touchscreen Thermostat Support Wireless Connection Your iComfort thermostat must be connected to your home's Wi-Fi router before the app can control the settings. - Sign in to iCloud with your Apple ID and turn on iCloud Keychain, - Under settings, Turn on Home to edit home users and use accessories on all of your iOS devices. Please refer to the related questions below for the meaning of "demand" and "runtime". What is the difference between calendar and run-time in reminder settings? How do I get additional help with Google Assistant. Can I install the iComfort E30 Smart Thermostat myself? Runtime for a day is in hours, while runtime for an hour is in minutes. No, for example, you may have two systems in your home, one for upstairs and one for downstairs. Electric Heat only 3. These alerts require service by a licensed HVAC Contractor within 24 - 48 hours to fix the issue. allows you to set only one set-point instead of two (for heating and cooling). Step 1: Connect Wi-Fi (On Your Thermostat) Having a Wi-Fi-connected thermostat lets you take control of your system from anywhere at any time with your connected iOS or Android device. ? Schedule IQ also allows you to combine Smart Away with the flexibility of traditional scheduling by setting At Home Day and At Home Night set-points and times. During times when only a small amount of cooling is needed, your system will be on for 3 minutes and off for 15 minutes. 4. Warning (orange) - This is more of a prognostic or diagnostic message, perhaps something to look out for or prevent in the future. When Away is active, the home screen brightness dims and it allows you to specify a heat set-point and a cool set-point that will be used when youre not at home. Where does the outdoor temperature displayed on my Smart Thermostat come from? In your Apple Home app, under Home settings check if at least one of your home hub shows as Connected. The shaded/darker areas in the slider represent the allowable range of values for humidification and dehumidification. Alternatively, here is the menu button and settings option on the iComfort M30 Mobile App: Can I still manage my iComfort M30 remotely if I dont have a smart phone? Most HVAC systems are one stage systems. The Amazon Alexa voice service running on the Echo/Dot puts you in command of your home though voice controls that can be used with individual thermostats or groups. In this mode, changing a temperature set-point by pressing on a knob or set point below will cause you to overwrite the current schedule settings. To generate the pin, go to your thermostat, then go to settings > account and at the bottom of the page press the "Generate Pin" button. Click on Performance Report. Your system will automatically go into Away Mode. Runtime for a day is in hours, while runtime for an hour is in minutes. And youll now save money and energy when youre not home. The weather forecast on the weather screen on your thermostat (and mobile app and iComfort S30 web portal) comes from https://www.accuweather.com/. Once you have created an iComfort S30 account and your are signed-in on the thermostat, youll be able to use the iComfort S30 Mobile App and web portal to control your thermostat remotely from anywhere. With Smart Away, youll never have to put your home in Away Mode when you leave or remember to adjust your thermostat temperature when returning home. Copyright 2018 Lennox. 3. The iComfort S30 app is compatible with Apple smart phones and tablets using iOS 7 and above and Android smart phones and tablets using Jellybean 4.1 and above. What is the difference between Emergency Heat and Auxiliary Heat? Your thermostat maintains comfort by automatically adjusting how hard your HVAC system works and for how long it operates. Alexa Integration: The iComfort E30 smart thermostat is an Amazon Alexa-enabled, smart-home-compatible thermostat. Program your thermostat to set the heating set-point even lower when you will not be home. Runtime can be analogous to how much distance a car ran without accounting for its fuel efficiency. An email with instructions will be provided. The iComfort S30s and iComfort E30s Smart Away mode works with an app on your familys smart phones, to detect when the house is empty and automatically changes the temperature to a more energy-efficient setting.And it detects when a family member is on the way home to return the temperature to its regular setting. 1. Lets say that you have two outdoor units, this means you have two systems. When a schedule is selected, the home screen indicates which schedule is running. How do I prevent my kids from messing with the Smart Thermostat? The table below 3. Display settings are only available in the iComfort E30 display and not in the mobile app or web portal. Maintenance and Efficiency Tap on the menu button on the top right. Once you have created an iComfort M30 account and your are signed-in on the thermostat, youll be able to use the iComfort M30 Mobile App and web portal to control your thermostat remotely from anywhere. If youre not a trained professional technician or authorized Lennox dealer and you modify dealer only advanced settings for your HVAC system, Lennox and your dealer are not responsible for any damage you may cause to your equipment as a result of any changes you may have done in the dealer control center. Cooling demand will typically increase as the outdoor temperature increases. Climate IQ works with all Lennox outdoor communicating equipment. iComfort E30. On your iOS device go to the Wi-Fi Settings and under Setup New Device look for your iComfort, 3. Cooling 5. Actiontec The thermostat automatically checks for software updates every 24 hours for you. Perfect Temp. How do I get access to the website to control my Smart Thermostat? For S30 systems that are used with non-communicating HVAC systems the runtime is calculated based on the relay setting in the EIM (Equipment Interface Module) You can view runtime information for your system in the web portal for iComfort M30, under menu >performance report, or in the monthly email performance report. When you create an iComfort M30 account, youre asked to check a box if you wish to receive email updates, meaning alerts and reminders via email. You may notice that the fan button is disabled or grayed out in the select modes screen (screen 1). Navigate to the desired photo and select it. A re-registration of your iComfort is required. Website. Fan A duel fuel system (Heat Pump with an indoor furnace unit) will have the following Parameters 1. Your monthly summary report displays the average demand for each component in your system. This is an internal safety feature that prevents the unit from running when it detects it is too cold outside to run. Contact Us | Support Center - Lennox iComfort Google Assistant ? The Smart Away feature relies on the iComfort M30 Mobile App running on your mobile device (smart phone or tablet). Youll be given a number that is unique for a one-time use.When you enter the pin on the web portal or mobile app, youll be automatically signed-in on your thermostat. Make sure to already have an iComfort E30 user account and have added your thermostat. Copyright 2018 Lennox. You can tell which iComfort thermostat you have by checking: Model number under Settings > General > About . It does not take into account how hard your system worked (percent demand) which depends on whether you have a low efficiency 1-stage, mid efficiency 2-stage, or high efficiency variable capacity system and other factors. Dew Point adjustment mode will change the humidification set point based on the outdoor temperature and your user-defined dew point adjustment setting. What features or advantages does the iComfort E30 Smart Thermostat offer? Runs the humidifier when there is a call for heat and humidification. An air handler is usually a furnace or a blower coil. How can I update the software in the iComfort M30 Smart Thermostat? If the hide/show panel is not displaying in your web browser view, you are instead getting the menu button on the top right. Website. When youre moving out of your home, you can remove the iComfort S30 thermostat(s) in your home from your account and sign-out of the thermostat all at once with the move out button under menu > settings > account. At outdoor temperatures above the high balance point, only the heat pump is allowed to run. You can customize heat and cool set points, period times, system mode, and fan mode in traditional schedules (not Schedule IQ). Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know. 2) In the select modes screen, select Schedules and within the fly out popup press "Edit Schedules". iComfort Wi-Fi. Heat Pump Only 4. The thermostat automatically checks for software updates every 24 hours for you. We recommend you try it! Yes, it can support multiple smart phone users living in the same house. This is the first step in order to pair and add your iComfort, 3. Schedule IQ is a smart schedule that works with Smart Away. Electric Heat only 3. Service equipment. All rights reserved. Max - Recommended for humid climates. The variables you can control depend on the equipment that you have installed and the current operation of your system. In case you just installed iComfort E30 and do not wish to wait for the automatic update, you can go to menu > settings > general > software update and tap the check for updates now button. This includes when Fan circulation is manually set to On and when allergen defender is on. iHarmony zoning requires additional equipment (automated dampers). Fan values runtime represent when the fan ran alone without heating or cooling. For a non-zoned system, if the thermostat name displays the default System then it will be called Thermostat in Alexa. Yes, by default, iComfort reminds you when it is time to replace the filter, humidifier pad, UV bulb, or when it is time for maintenance. However, you do have the ability to limit the level of access from full control to view-only privileges. Most S30 thermostats operate with Lennox communicating equipment that sends serial communication regarding the Runtime. How do I change my login or email address? The Lennox iComfort implementation of demand response, referred to as Peak Monitoring, is compliant with the State of Californias Title 24, and other utility providers supporting Open Automated Demand Response (ADR). Move the knob to view a specific day / hour The temperature and humidity values represent the average for the day / hour. How do I remove /reset my iComfort pairing from HomeKit? When Allergen Defender is working, youll see a status message on the home screen saying Allergen Defender is working. Linksys Netgear Xfinity Apple D-Link 2Wire What features or advantages does the iComfort S30 Smart Thermostat offer? Purifier (lamp and catalyst) life is measured by a time-based algorithm. Runtime can be analogous to how much distance a car ran without accounting for its fuel efficiency. 1. 2) Change your filters. enabled, then youll see only one knob to control the single set-point for the desired temperature in your home. Follow the prompts on your iOS device to finish configuring the Wi-Fi connection for your iComfort. Heat Pump + Electric Heat 2.