A replacement fee may apply in the event Herschend determines, in its discretion, to replace any duplicated, damaged, lost, or stolen Tickets. Passholders are required to have aMy Dollywood Accountwhen purchasing online. There is a policy in place requiring people to wear masks. Park Hours Sign In | Register Search. Season Passesare your best value if visiting more than one time during the season. Ticket prepaid at least 2 weeks in advance will be shipped to you at our expense, upon request. For instance, in the spring, Thursdays are less crowded. If events, flights or other travel services such as cruises are cancelled, the ACCC expects refunds or other remedy such as a credit note or voucher will be offered . Doha, Qatar - Qatar Airways has paid out over USD $1.2 billion in refunds to almost 600,000 passengers since March, demonstrating its commitment to honouring its obligations to passengers who need to change their plans due to the impact of the COVID-19 pandemic on global travel. Dollywood offers the chance to enjoy the thrill of a theme park in the natural beauty of the Great Smoky Mountains. Set in the region's foothills, the amusement park is located at 2700 Dollywood Parks Blvd, Pigeon Forge, TN 37863. For your convenience you may have your hand stamped at the exit. If this occurs, please return any forfeited comp admissions/meal vouchers. Doggywood is constructed in the style of a rustic Smoky Mountain cabin. The moment we've all been waiting for has finally arrived: Dollywood is officially open for 2021. Dollywoods Parent Swap is easy; heres how it works: The entire group enters through the regular Guest line where the ride Host will explain and facilitate the Parent Swap. (Strollers and/or loose articles are not permitted.) Dollywood Gold Season Pass: starts at $204, which is $30 . Children can ride if they meet both the minimum height requirement and additional rider requirements as established by the ride's manufacturer to ensure Guest safety. To find out more information please call 1-800-Dollywood (1-800-365-5996) in advance of your visit to speak to an attendant at our Ride Accessibility Center. For your convenience, Package Pickup is staffed until Park closing. For cruises departing through April, passengers can cancel up to 61 days before sailing for a full refund, including fees. The parks employees will still be required to wear masks at all times on the property. Masks will still be required in indoor areas,inticketing areas, at park entry, in lines, on rides and trams, and in congested outdoor areas. Soliciting for commercial or charitable purposes or distributing advertisements, pamphlets, handbills, or flyers without the prior written consent of Herschend is prohibited. Once within your My Dollywood Account, scroll down to the Passes module on the account overview page and click/tap on "Renew Passes". If youre visiting Dollywood with children under 48 inches in height (or youre just not sure), make sure to visit the parks Centralized Measuring station located located next to the Dollywood Emporium across from the Southern Gospel Hall of Fame as you enter the park. If youre visiting us with children shorter than 48 inches in height (or youre just not sure), visit Dollywoods Centralized Measuring station located on Showstreet between Rental Services and the Ride Accessibility Center. Dollywood, originally scheduled to hold its . My biggest issue was just the waiting in line. Dollywood has always been proud to assist our military families. You will be asked to Sign In if you already have an account or you can click/tap on "Registration" if you need to createa new account. Everyone is required to wear mask & social distancing. Current discount promotions can be found on ourSpecial Offerspage. There are no refunds for partially used tickets. At Dollywood's Splash Country, look for Centralized Measuring on the left before you cross the first bridge. On some rides, other group members may be allowed to ride again for the second half of the swap. After the Parent Swap, Guests will exit with other riders. Rain Checks are not available for Season Passholders. COVID-19 Policies. Get government help during the COVID-19 pandemic with rent, student loans, food stamps, meal programs, funeral expenses, and more. Yes. Without a reservation, all kennels at Doggywood will be offered on a first-come, first-served basis. VisitDollywood's page,Dollywood's Splash Country pageorDollywood's Destination Map. You can view height requirements on each ride page on the website. dogs). Yes! The daily rental fee provides each dog its own water supply. . Ticket info. Enhance your visit! These Terms are subject to change by Herschend without prior notice at any time, in our sole discretion. Unauthorized sales or resales of Tickets is prohibited. Loitering, panhandling, shoplifting, fighting, vandalism, and line cutting are prohibited at the Properties. Regardless of how well you plan, it's still easy to forget something. ], we will extend our returns policy from 60 days to 90 days from purchase date, to allow flexibility for our customers choosing to return products. With the exception of the Dollywood Express, no on-ride video or pictures are permitted. Top Chinese officials and medical experts had been quietly formulating plans over the preceding weeks to dismantle President Xi Jinping's zero-COVID strategy and gradually reopen the . The black diamond indicates a high thrill attraction; the blue square indicates a moderate thrill attraction; and the green circle indicates mild thrill attraction. Weather was great, This is the version of our website addressed to speakers of English in the United States. To determine which rides are suitable for your child, please visit Dollywoods Centralized Measuring station located between the Ride Accessibility Center and Rental Services on Showstreet. Lost and Found opens one hour after park opening and closes when all guests are out of the park. The coded wristbands correspond to the color-coded information displayed on signs at each ride in the Park. The Flexible Refund Policy is applicable only to reservations booked before December 9, 2022. Private nursing area furnished with six gliders with foot stools, Two baby changing stations and a restroom. Costume masks. Visa, MasterCard, Discover, American Express, organizational checks & cash. Dollywood is pleased to offer both Daily and All Season Refill Souvenir mugs. Refer to the Entertainment Schedule and Park Map upon arrival or online (when available) before you arrive. Tattoos with objectionable graphics and/or messaging are not permitted. You should obtain an up-to-the-minute weather report prior to your visit. We love theme parks and have been to a couple that are doing the precautions for Covid correctly. You can find your Pass ID as well as your barcode in your online account, too.Option #1: Passes moduleOn your Account Overview page, click/tap on each pass to expand and see that pass's details. Dollywood said it is providing refunds on a case-by-case basis within 30 days of the request. Follow instructions from employees regarding operations and procedures. For Dollywood rides, you can also find height requirements on the mobile app. Herschend assumes no responsibility for accident or loss to any person in connection with the condition or use of a Property and attractions or their entrance into or departure from a Property. Rain checks MUST be obtained before leaving the park. Country music legend and philanthropist Dolly Parton's amusement park, Dollywood, updated its COVID-19 restrictions this week. COVID-19 is a disease that has affected most, if not all, countries in the world. Subscribe to our newsletter, special offers and promotional emails. Trams provide transportation to the Front Gate. Dolly Parton's Dollywood Parks and Resorts announced Wednesday that it will reopen its properties . PLEASE READ IT CAREFULLY. If it has been 4 or more years, you must purchase a new season pass. Groups refunds will be given on returned, unused admission tickets or cash value meal vouchers providing that your number adjustment does not cause you to drop below 15 paid admissions/meal vouchers. More Time, Less Wait! Dollywood offers more than 50 rides and attractions while Dollywood's Splash Country has more than 35 slides in 16 attractions. Park Hours Sign In | Register Search. Guests must move about the Property in an orderly manner, remain attentive to their surroundings, and walk rather than run. A majority of the Park is level to gently-rolling and is thus wheelchair accessible. The suit explains how StubHub has changed its refund policy as the novel coronavirus wreaked havoc on the live event business. *A full list of Terms and Conditions applicable to your visit are set forth in the Terms of Sale, which may be found online at Dollywood or picked up at Guest Services. With the new "reservation" system in place, I am a bit worried about locking in a reservation early enough to actually get in without knowing what . Please contact our office at (888) 428-6789 to change your visit date. The big home rental sites have different policies. Illegal drugs of any kind (including prescription drugs not properly prescribed by a health professional). We stood in line for at least half an hour behind a large family who did not wear masks. About Our Returns Policies. . Passholders who have missed an Installment Billing payment will need to contact 1-800-Dollywood before you can renew your passes. Upon such revocation or confiscation, the applicable Guest and all members of their party shall have no right to remain in, on, or about the Property. Dollywood's Splash CountryDollywood's Splash Country's Calming Area is a private, gated environment with natural surroundings, rocking chairs, therapy balls, a chalk board and a weighted lap pad.To gain access to this area when you visit the park, stop by Splash & Dash, the Hospitality Booth, or the Safety Office and a Host will assist you. *Please note: Doggywood can only accommodate dogs. Depending on the time of year, some days at Dollywood can be less crowded than others. Smoky Mountain weather is very unpredictable. We are excited that you are interested in purchasing a new Season Pass! Step 1: On the Link Passes page, click/tap "Remove From Account" on the linked passes table that you feel is not renewable in error, Step 2: On that same page, select "+Add Pass" to re-link that pass. If the linked pass is eligible for renewal, the pass is selectable on the Link Passes page. Restrooms with nursing stations are found in Country Fair, Jukebox Junction, Market Square, The Village and Craftman's Valley near the Woodcarving Shop. More information can be found at the link below. Respect each other as well as our employees; verbal abuse of other guests or our employees will not be tolerated. Changes to reservations that involve a reserved group meal, Dolly Parton's Stampede and/or Pirates Voyage must be made at least 2 weeks prior to your scheduled visit date. To link a pass: Select the "+Add Pass" option. There is no need to call with changes to park admission only reservations until your count is final. The park is only allowed at half capacity. Family restrooms featuring their own private entrance are located in Country Fair, Owens Farm, Wilderness Pass and Showstreet. You will be sent through a page where you simply tell us how many passes of each type you would like. All tax rates are subject to change without notice. At this time, masking is optional for employees and guests, regardless of vaccination status. The revised policy a year later [] PIGEON FORGE, Tenn. (WATE) Dollywood has revised its COVID-19 safety protocols that now allows guest who are fully vaccinated and children 12 and under to . The Dollywood Emporium, Gazebo Gifts, Mine Shaft, Ranger Supplies, Temple's Mercantile and Hillside General Store have an assortment of over-the-counter medications, sunscreen, bandages and other items that might come in handy. Dollywood says it will not ask for proof of vaccination Complimentary transportation is available between Dollywood and Dollywood's Splash Country via the parking lot trams for all guests wishing to travel to both parks on the same day. On Feb. 26, StubHub's general counsel was hailing the company's . Dollywood and Dollywood's Splash Country offer a variety of options for Guests who must make nutritional needs considerations. All linked passes in your account will be evaluated for renewal. These Terms of Sale (these "Terms") apply to the purchase and sale of tickets, passes, season passes, parking passes, products and services (each, an "Item") by you (or by another on your behalf from Herschend Entertainment Company, LLC d/b/a Herschend Family Entertainment or its subsidiaries (referred to . For the safety of our Guests, children must be 13 years old or older to enter without an adult. We will contact you through email with return options if your item is recovered. Rain Checks are distributed at the Ticket Annex, Guest Services and any one-day ticket window and are valid until the end of the season. Tickets allow Ticket holders admission to Properties only during operating hours of the applicable Property. Dollywood is a magical place, but a fair amount of effort can go into planning even a brief visit to this beloved theme park.From dining to strollers, the logistics may seem hopelessly confusing to the uninitiated. There are a variety of shows and entertainment throughout the Park which are free with your admission ticket except for our special ticketed events. Herschend is not responsible for duplicated, damaged, lost, or stolen Tickets. These can be found in your order confirmation page or email, 2700 Dollywood Parks Blvd.Pigeon Forge, TN 378631-800-DOLLYWOOD, 2525 DreamMore WayPigeon Forge, TN 37863Reservations: 1-800-DOLLYWOOD (Option 2)Resort Front Desk: 865-365-1900, View the Operating Calendar for Dollywood & Dollywood's Splash Country, Learn about all of Dollywood's season festivals, Read about Accessibility at Dollywood and Dollywood's Splash Country, Learn More and/or Purchase TimeSaver at Dollywood, Learn More and/or Purchase TimeSaver at Dollywood's Splash Country, Learn More or Book Your Spot at Doggywood, Make Dining Reservations at Song & Hearth. Instead of carrying your purchases around, please take advantage of our convenient and complimentary Package Pickup service. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Your child will be measured by a Dollywood Host and given a color-coded wristband. Nobel Peace Prize winner sentenced to 10 years in prison by Belarusian court, Whats the newest city in the US? Call center hours are 9-5 Monday . Doug Lederman. Passholders are required to have aMy Dollywood Accountwhen purchasing online. Additionally, Dollywood's DreamMore Resort and Spa guests receive a complimentary TimeSaver for each day they visit Dollywood. From there you can click/tap "View" for your digital ticket pass. Season pass holders can visit early on June 15 and 16.