This job is no longer available, but here are similar jobs you might like. Quite a large company so changes/projects take longer to complete. It is mandatory to procure user consent prior to running these cookies on your website. Metropolitan Connect has now merged with Thames Valley and operates under the name Metropolitan Thames Valley. Metropolitan Thames Valley has an overall rating of 3.7 out of 5, based on over 163 reviews left anonymously by employees. Income and housing officers hard to get hold of at times and sometimes don't want to take the calls Senior managers did execs are more interested in fighting amongst themselves than driving the organisation. Rude, unproductive team members are promoted because they're friends with management, others are iced out for arbitrary or no reasons There's free coffee and four types of teas! Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. The offices are a lovely environment to work in and a bonus in themselves! Welcome to the Metropolitan Police website. Metropolitan Police. This rating has improved by 3% over the last 12 months. Clean working place and nice environment Since Metropolitan Housings takeover headed by Geeta Nanda (whos ambitions know no bounds) the company has lost all integrity. This category only includes cookies that ensures basic functionalities and security features of the website. YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data. The office environment is modern and fresh, with wider computer screens. .css-15uv8u0{background-color:#f5c131;}Staff here are very friendly, easy to get along with and work with. photo: Creative Commons / DFID - UK Department for International Development https://creativecommons.org/licenses/by/2./deed.en. I have worked for MTVH for 10 years starting off in the facilities team and working my way into HR. This category only includes cookies that ensures basic functionalities and security features of the website. By accepting, you agree to our use of cookies. Dealing with so many difficult people on the phone but if you are on the phone for more than 10 minutes its not because the customer was difficult and wanting a rant its because your call handling skills arent great. Excellent base salary in comparison to other builders. The finances have been drained by the takeover with invoices not being paid and almost everyday bailiffs arriving at the Twickenham office. The staff have an energy and a passion for the organisation's overall purpose, and it's infectious. The management structure is ex Metropolitan heavy. Poor commission structure. According to anonymously submitted Glassdoor reviews, Metropolitan Thames Valley employees rate their compensation and benefits as 3.7 out of 5. If youre having problems registering, fill in the MTVH Online support form and a member of our team will be in touch. A really good range of calls Use your usual MyTVH email and password to sign in. Axis has built a successful multi-award contract relationship with MTVH since 2014 when the Housing Association was called Thames Valley Housing Association (TVHA). This can show up occasionally, including when major corporate projects are being delivered. Employee Portal. Your Students' Union is democratically led, and each year three students are elected by you to work full-time in the Union and represent your views to the university. great ambition and staff team are dedicated, good approach to flexible working. It's a really good place to work if you like getting things done. Please note that current / past employees should not complete this form themselves, it must be completed by the new employer who has requested your references. A lot of passing the buck goes on This rating has improved by 7% over the last 12 months. Fill in the repairs enquiry form. Find your private company bowl on Fishbowl, join the hottest conversation with your colleagues anonymously. I've loved my time here. Lack of communication between different departments. Seems customer service focused at first but comes down to targets and stats These cookies do not store any personal information. In return for their hard work we offer our staff a competitive salary, a range of career development opportunities and a diverse, open and inclusive working environment. The office environment is modern and fresh, with wider computer screens. Find . and Terms of Service apply. 39,000.00, 29,500.00 Enjoyable when u have nice tenants and leaseholders You can have some really difficult calls and off days YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages. No one is allowed to disclose the new head office address in Farringdon. Metropolitan Thames Valley, Premier House, 52 London Road Twickenham, TW1 3RP Estimating the current value of your property The following websites can be used to help you estimate the current market value of your property: Highly motivated, dedicated & ambitious professional with an extensive background in coordinating projects, planning events, promoting business services, writing, editing, producing, filmmaking . The staff have an energy and a passion for the organisation's overall purpose, and it's infectious. It stores a true/false value, indicating whether it was the first time Hotjar saw this user. These cookies track visitors across websites and collect information to provide customized ads. London is one of the most exciting and diverse cities in the world - and policing it is no easy task. Necessary cookies are absolutely essential for the website to function properly. Founded in 1966 and headquartered in London, England, United Kingdom, Metropolitan Housing Trust is a provider of affordable housing and care and support services.. About our cookies and how to manage them. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Friendly customer service staff It's a really good place to work if you like getting things done. This employer has not claimed their Employer Profile and is missing out on connecting with our community. I worked for TVHA before the takeover and it was a great company to be a part of with people who cared about each other and the residents. If you don't have an invitation code you can use the MTVH Online support form to ask . They are not authored by Glassdoor. No one is allowed to disclose the new head office address in Farringdon. Get email updates for new Internal Recruiter jobs in United Kingdom. There is no blame culture, but rather staff support each other to make things right. But opting out of some of these cookies may have an effect on your browsing experience. Enjoyable when u have nice tenants and leaseholders We've made MTVH Online secure to protect your personal data, so there's a 3-step registration process. You also have the option to opt-out of these cookies. We want to do more for our customers, and we're looking for passionate people to help bring our vision to life. This employer has not claimed their Employer Profile and is missing out on connecting with our community. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Ashford Hospital and St Peters Hospital, Surrey, Stoke Mandeville Hospital, Buckinghamshire, Appoint someone to deal with MTVH on your behalf, Dealing with irritating or annoying behaviour. Metropolitan Thames Valley Housing. Accepted Offer. Axis and MTVH. Dealing with so many difficult people on the phone but if you are on the phone for more than 10 minutes its not because the customer was difficult and wanting a rant its because your call handling skills arent great. Weve made MTVH Online secure to protect your personal data, so theres a 3-step registration process. This is a True/False flag set by the cookie. YouTube sets this cookie to store the video preferences of the user using embedded YouTube video. It stores a true/false value, indicating whether it was the first time Hotjar saw this user. Responsible for leading the customer service team: resident services, first-time and follow-up repairs. They have work to do but they are are good company and will get there. Analytical cookies are used to understand how visitors interact with the website. These cookies do not store any personal information. Analytical cookies are used to understand how visitors interact with the website. The staff are lovely and I have met many wonderful people. "Great company to work for with some really good benefits and good pay"(in 7 reviews), "Plus annual leave is very generous"(in 6 reviews), "Senior management poor and unwilling to look after their staff"(in 10 reviews), "Far too many office politics stops ability to function properly"(in 3 reviews), Lovely supportive team and overall culture within the business. If you feel we have not met these standards and youd like to tell us about problems youve had with the repairs process, or a repair thats been carried out badly, email: We aim to respond to emails within 2 working days. Planned works team never want to take any calls even when it is their job to YouTube sets this cookie to store the video preferences of the user using embedded YouTube video. The managers and teams are very supportive on a daily basis. However you may visit Cookie Settings to provide a controlled consent. YouTube sets this cookie to store the video preferences of the user using embedded YouTube video. We believe everyone should have a decent home and the opportunity to live well. The pattern element in the name contains the unique identity number of the account or website it relates to. London, England 8,386 followers. We use cookies on our website. But if you request a communal repair, you dont need to be there when its being fixed. YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages. A variation of the _gat cookie set by Google Analytics and Google Tag Manager to allow website owners to track visitor behaviour and measure site performance. You can save your resume and apply to jobs in minutes on LinkedIn, (Part Time) Production Team Partner - Garment Sorter & Shipper - UniFirst, Application Engineer (Junior), China (Remote), Campus Technology Sales Representative Ball State University, Business Development Manager Insulation DACH (all genders), Sr. Cyber Security Release Manager - 100% Remote - Contract to Hire (C2H), Ejecutivo(a) Comercial Pre- venta (Seguridad Electrnica), Life and Annuity Agent - *PIPELINE - Denver, Outside Sales Representative - Downtown Phoenix, Transaction PA, OMERS Infrastructure Europe, Callao, Constitutional Province of Callao, Peru, See who Metropolitan Thames Valley has hired for this role, Minimum of 12 months proven customer service experience, Excellent communication skills with the ability to hold good quality conversations with our customers to fully understand their financial circumstances, Good understanding of Safeguarding and Anti-social behaviour, 28 days annual leave plus 8 bank holidays (pro rata for part time) per year, 2 volunteering days per year for things like helping out in local communities, An additional Beliefs day once a year to have an extra a day off, Enhanced pension with matched contributions of up to 9%, Health cash plan scheme for your everyday healthcare needs which you can add your family members too, Tenancy deposit interest free loan to help with rental deposits, Access to extensive learning and training opportunities with Wisebox platform, Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues, Career progression across the organisation with our mentoring programme and apprenticeships, We are committed to the wellbeing of our colleagues and support this as an organisation. Not enough pay for the job you do ultimately, Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve. 32,750.00, Talent Acquisition Specialist - Blue Collar. There's also a big focus on giving back to the community and staff are encouraged to get involved by volunteering with community organisations and projects. In future you will see new features, as we continue to improve our online services. there doesn't seem to be a coherent vision for the organisation so decisions are taken on a whim. Print Multiple failings by Metropolitan Thames Valley in dealing with a resident's leaking roof and damaged ceilings led to the condition worsening and water coming into almost . This employer has claimed their Employer Profile and is engaged in the Glassdoor community. This site is protected by reCAPTCHA and the Google Privacy Policy I've always felt if I have an idea I can put it into practice quite quickly. This is a Hotjar cookie that is set when the customer first lands on a page using the Hotjar script. Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's daily session limit. I worked for TVHA before the takeover and it was a great company to be a part of with people who cared about each other and the residents. Hotjar sets this cookie to identify a new users first session. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. Thanks for sharing, Staff are really friendly and its a great place to work, Good set of transferable skills developed Anonymous Employee in London, England. For the USA please use SSN (Social Security Number) or Tax ID. . Enjoy resolving queries at first point Make a secure payment when it's convenient for you and check your balance 24 hours a day. It's the fastest way to ask for and track a non-emergency repair for your home or communal area. Right now, nothing has changed, just the colours, fonts and logo. No call is the same Undervalued by managment Metropolitan Thames Valley is now a big, mainstream association, but Metropolitan was set up to provide housing for the Windrush generation. Completing a reference with RefNow takes just a few minutes on average, Complete at a time convenient for you, even outside of 9-5 business hours, Military grade SSL encryption technology keeps your data secure. We're always looking to innovate and do things differently. The Housing Ombudsman found severe maladministration for Metropolitan Thames Valley's failures in dealing with a resident's leaking roof and damaged ceilings. This site is a beta, which means it's a work in progress and we'll be adding more to it over the next few weeks. Metropolitan Thames Valley Housing is looking to procure new construction professional services consultant frameworks (limited to architects, employers agents, valuers, and principal designers.) The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. Read employee reviews and ratings on Glassdoor to decide if Metropolitan Thames Valley is right for you. . This course has been developed as part of the Degree Standards project on external examining that ran from 2016 to 2021. Year-long community programme launches to meet local needs of Clapham Park residents. Glassdoor has 163 Metropolitan Thames Valley reviews submitted anonymously by Metropolitan Thames Valley employees. Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's pageview limit. Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's daily session limit. Metropolitan Thames Valley has an overall rating of 3.7 out of 5, based on over 163 reviews left anonymously by employees. great ambition and staff team are dedicated, good approach to flexible working. Welcome. Poor commission structure. YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data. TVH has such a light, friendly and open atmosphere; making it a great place to work. Be considerate of the fact that were working in your home, Be clear about what you can expect from us. Necessary cookies are absolutely essential for the website to function properly. , but rather staff support each other to make things right. Head of Customer Services. This website uses cookies to improve your experience while you navigate through the website. The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. Under 16 year olds will be transferred from spring 2022. To send this page to your new employer please copy the URL from the address bar and send this to your new employer. My colleagues have been treated appallingly and bullied with the majority of TVHA staff leaving. If you feel we have not met these standards and you'd like to tell us about problems you've had with the repairs process, or a repair that's been carried out badly, email: [email protected], if you are a Metropolitan resident. Posted 22/12/2022 by Metropolitan Thames Valley. Theyll let you know if another visit is needed. Analytical cookies are used to understand how visitors interact with the website. I've always felt if I have an idea I can put it into practice quite quickly. There are also lots of additional benefits on offer and they stand by the core values of the company. This will take place in a phased approach from mid-October 2021, with an aim to be completed by spring 2023. Company is backing these ideas. Read employee reviews and ratings on Glassdoor to decide if Metropolitan Thames Valley is right for you. Employees also rated Metropolitan Thames Valley 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities. Verify your email to use filters. A really good range of calls ", "The thing I like most about this software is it's extremely easy to use.". This website uses cookies to improve your experience while you navigate through the website. YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data. This category only includes cookies that ensures basic functionalities and security features of the website. - We work together to create great places for people to live. So, if youre a people-person who knows that together were greater than the sum of our parts, why not build a worthwhile career with us? 22 Metropolitan Thames Valley reviews. If weve sent you an invitation letter or email, your invitation code will be in it. It's a really good place to work if you like getting things done. Enjoy resolving queries at first point I have worked for MTVH for 10 years starting off in the facilities team and working my way into HR. I have worked for MTVH for 10 years starting off in the facilities team and working my way into HR. Metropolitan Thames Valley has an overall rating of 3.7 out of 5, based on over 163 reviews left anonymously by employees. and Terms of Service apply. 31 Mar 2023 23:55 BST. Pros & Cons are excerpts from user reviews. YouTube sets this cookie to store the video preferences of the user using embedded YouTube video. These cookies track visitors across websites and collect information to provide customized ads. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Unclaimed. Really understaffed - non stop calls We use cookies on our website. There are only two ladies cubicles in the whole contact centre - and if often smells in there of damp They also talk down at customer service staff as if we are beneath them Necessary cookies are absolutely essential for the website to function properly. 1. Inclusive Institutions: enabling and supporting culture change. I have worked for MTVH for 10 years starting off in the facilities team and working my way into HR. Jobs. With a national shortage of affordable housing and increasing demand for social care, theres never been a more pressing need for the services we provide. The following link will change your TVDSB Active Directory (AD) password using an alternate email or cell phone for security. Simply complete the form below to get started: Verify Employment for a Metropolitan Thames Valley Employee. aligned to its future capital program and to renew and enhance the current frameworks that come to an end in January 2021. This is a True/False flag set by the cookie. Police Officer - Degree in Professional Policing (PC-DPP or Pre-Join Degree) Abingdon, Aylesbury, Banbury, High Wycombe, Loddon Valley, Maidenhead, Milton Keynes, Newbury, Oxford, Reading, Slough. On 20 August 2017, it took over operations from the previous franchisee South West Trains. Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's daily session limit. 204. Visit the Career Advice Hub to see tips on interviewing and resume writing. Some team leaders are very knowledgable and helpful, Lack of diversity These cookies do not store any personal information. I have had very supportive managers who have encouraged my career progression. Key Achievements: Complete the form below to see a video of how our employer portal works: "Managing references has been so much quicker and easier, all of the replies are in exactly the same format, theyre easy to download and look much more professional than the word docs we were previously sending. not get their way they will threaten your job security behind closed doors while spreading malicious lies that either get you sacked or you leave anyway to avoid these accusations following you to your next job. We aim to respond to emails within 2 . Enjoyable when u have nice tenants and leaseholders We formed in October 2018 through a partnership of two housing associations, Metropolitan and Thames Valley Housing. | MTVH is one of the UK's largest housing associations. No call is the same 29,682 (which includes a 3,000 South East living allowance) Police Community Support Officer (PCSO) - Buckinghamshire. Housing Association. They have unskilled, unprofessional and lazy management who delegate all their work which causes resentment and demotivates the staff. They do not tolerate racism or homophobia at any level, Management are cliquey, rude, uncaring, and often seem like they have active contempt for their staff and for customers You can update your choices at any time in your settings. No call is the same Friendly customer service staff The offices are a lovely environment to work in and a bonus in themselves! This blended course comprises two parts: Part One: online preparatory work, completed three weeks prior to the in-person event; Part Two: Two half day . 72% of employees would recommend working at, According to anonymously submitted Glassdoor reviews, Metropolitan Thames Valley employees rate their compensation and benefits as 3.7 out of 5. RefNow can help you verify a persons employment with Metropolitan Thames Valley. They have unskilled, unprofessional and lazy management who delegate all their work which causes resentment and demotivates the staff. Planned works team never want to take any calls even when it is their job to HR Assistant. A really good range of calls However you may visit Cookie Settings to provide a controlled consent. Seems customer service focused at first but comes down to targets and stats In the UK this is a National Insurance Number. www.RefNow.co. Training is really good, constantly having support from senior members. This makes them easy to keep track of and to see which candidates we still need references from. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. 72% of Metropolitan Thames Valley employees would recommend working there to a friend based on Glassdoor reviews. Metropolitan Thames Valley provides housing at different levels of affordability for people living in London, the South East, East Midlands, and East of England. This website uses cookies to improve your experience while you navigate through the website. Having problems? Sign in to create your job alert for Internal Recruiter jobs in United Kingdom. Read employee reviews and ratings on Glassdoor to decide if Metropolitan Thames Valley is right for you. Metropolitan Thames Valley Housing has a vision that "everyone has a home and the opportunity to live well"; that means working with partners to create sustainable and vibrant neighbourhoods where our customers want to live. View all 755 employees. Get notified about new Internal Recruiter jobs in United Kingdom. We want to do more for our customers, and were looking for passionate people to help bring our vision to life. Public Input. - It's sometimes noticeable that there are gaps in terms of organisational development. This rating has improved by 3% over the last 12 months. Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's daily session limit. Poor leadership, housing stick in poor repair. Don't even bother complaining about bullying or bad treatment, they'll turn it back on you and it will only get worse Enjoy resolving queries at first point Hotjar sets this cookie to detect the first pageview session of a user. With a practical focus on addressing challenges, Advance HE funded (through our Collaborative Development Fund Project 2022) four institutions to explore the challenges of understanding, enabling and supporting an inclusive culture from student to board. We can provide support in a range of areas: Improved physical . It takes a huge number of people from all sorts of different backgrounds with a wide range of skills and experience. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. Quite a large company so changes/projects take longer to complete. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously. According to reviews on Glassdoor, employees commonly mention the pros of working at Metropolitan Thames Valley to be career development, benefits, coworkers and the cons to be senior leadership, culture, management. Some team leaders are very knowledgable and helpful, Lack of diversity Careers; Staying safe from romance fraud. You can also upload photos of what needs to be fixed. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. I have had very supportive managers who have encouraged my career progression. The staff body are also passionate as a whole about getting behind local causes and fundraising together. Pros & Cons are excerpts from user reviews. Ashford Hospital and St Peters Hospital, Surrey, Stoke Mandeville Hospital, Buckinghamshire, Appoint someone to deal with MTVH on your behalf, Dealing with irritating or annoying behaviour. COVID-19 Information. Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve. 52. Description. According to anonymously submitted Glassdoor reviews, Metropolitan Thames Valley employees rate their compensation and benefits as 3.7 out of 5. Corporate leader for complaints handling and the relationship with the housing ombudsman and key stakeholders, MPs and councillors.
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