Today, My 2 tickets has dissapear in My Events Section. Create an account to follow your favorite communities and start taking part in conversations. The end. Pulling issues faced by users like you is a good way to draw attention of AXS Tickets to your problem using the strength of crowds. I checked every folder in my email because i assumes that for sure they would be more professional then that, but again, I received no confirmation email and then my intelligence and common sense was questioned by the developer because of their negligence, again, DO NOT USE THIS PLATFORM. Privacy Policy. AXS Tickets Phone Number Call AXS Tickets customer service faster with GetHuman 888-929-7849 Customer service Current Wait: 8 mins (4m avg) Hours: Mon-Sun 7am-11pm EST; best time to call: 1:45pm Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up! While you can purchase a ticket on desktop, you cannot sign into a desktop web/mobile version. So basically I got scammed out of $250. Im just worried because on AXS website, it says tickets can be transferred an unlimited amount of times. USE TICKETS WITH THE APPNo paper required. Mind you I used this back in December of 2019 and Im still having trouble with it (March 2020). Hi all, just a bit of info in case anyone has a similar issue to me. U2 iNNOCENCE + eXPERIENCE Tour 2015 (archived, read only), AXS website issues - Tickets not showing on my account. I finally had to send him a picture of my ID so they could look up the ticket to print for him. I got to the event, having paid for 10 tickets, and the etickets didnt work. Hopefully this will save someone from the panic attack I just had over my tickets. cant go, and more. Justuseapp Safety Score for AXS Tickets Is 13.2/100. I was worried that they had been cancelled for some reason after reading that it has happened to others. I have an issue with AXS Tickets too. The people on the chat don't give a monkey and the enquiry you send never gets answered anymore. I simply never got a resolution with AXS and almost missed an event that I had bought EXPENSIVE tickets for TWO years ago - 2 years not enough to send me the tickets apparently :D AXS - the amount of frustration and stress you caused me is unforgivable and unacceptable. I kept being redirected back to the beginning to try again with the prompt saying saying Something went wrong. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. The absolute worst and most unprofessional app i have ever used. After the concert I ask a staff member what's up, and they say the meet and greet was before. Very disappointed. I can see my tickets ,but when i go to transfer one to my wife it says session timed out. I have no problem logging in to my axs.com account on my computer. Panic over. I bought tickets and was going to the event with the tickets on my phone, and the artist canceled and rescheduled. Lastly, when I was on the final page getting ready to complete my purchase, there is a pop up window for ads that promise free things do not click on this. AXSTickets would not take my CORRECT login information that I set, so I had to login with my Facebook account that has a different email attached to it. Using your Justuseapp card, signup for unlimited subscriptions and free trials without worry. AXS Account Your Account My tickets are not in my account? Report Issue, - Legit tickets sent within a few minutes, - Redirected back to the beginning with prompt saying Something went wrong. Im trying to sell the missing order as it was made in error. Tickets not showing up in app for event next day. I will not be using AXSTickets again, its not worth it. Tickets disappeared from my AXS account My tickets disappeared from my account after having them for a couple of days and when I contacted the AXS live chat (because their hotline has been down for the past 2 weeks), they said they have no idea why but are refusing to send me replacement tickets or a refund or even let me speak to a manager. Its all a fan needs, all in one app. I actually spent at least 4 days with chat waiting and timing out as cause it took 2 days to reach them weeks before the event to request orr tickets to eb present then 2 days before I still had not received the tickets so spent another 2 days tryiongt or each them. I cannot view my tickets. These tickets were EXPENSIVE and a gift for my teen for her birthday. Don't know why it won't work. 5 comments 100% Upvoted This thread is archived Get yours here http://go.axs.com/qGyc50N6u6y 2 Most relevant or By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. No paper required. Just buy straight from the venue! TICKETS The first two friend got in no problem with the PDFs, but my third friend was denied at the door because they said the ticket barcode was expired. They also neglect to send you confirmation emails so you have no idea what is going on with your tickets when you buy them and when you sell them. I bought my boyfriend tickets to a concert in Sept, but after finding out we wont be able to make it we resold the tickets. I finally gave up on that. Lets try again. So I kept trying and the same thing kept happening. TRANSFER TO FRIENDSIts super easy. They tried to tell me my tickets were voided I was like Fuck you I have the confirmation email. Clicked the verify button oops something went wrong. avoid getting your tickets via this app at all costs! Tickets for London are left various dates avaliable and seats please message for info mainly 02 London left some Sheffield and Glasgow to. Tickets for Wed 22nd March 2023 at The O2 London. Entering The Venue How do I get into the venue? Continuer sur 950 mtres, Au rond-point, prendre la 2me sortie sur D560a et continuer sur 700 mtres, Prendre droite et rejoindre DN7. Joel Osteen event couple years ago when I paid with my credit card and I bought 2 extra tickets for my son and his friend, but they could not attend. Does anyone know with AXS specifically, once its transferred to me, can the guy transfer them again, or now only I can transfer them? Worst customer service YET again! . So instead, I revoked the ticket share back to my app, and decided to show tickets for both of us. He never received the email. Tap for tickets to see the artists and teams you love. The tickets I had tried purchasing were gone, but then appeared later so I tried purchasing from the website but on a computer instead of my phone - still received an error. I bought season tickets for houston livestock show and rodeo to resell. Press question mark to learn the rest of the keyboard shortcuts. Yes there is an option for reset the password, but whats the point when you are competing with other fans to get ticket, so obviously I lose the best seat as well as the regular seat. They FORCE you to download AXSTickets to get your tickets, regardless of purchase. After 30 minutes waiting to chat (ONLY option available for customer support), they couldnt help. Alex P. is a great addition to our team. can't go, and more. I logged into my AXS account his morning to find that my tickets were no longer showing in the My Events section. I did buy two tix, and my friend had not yet accepted the transfer, but why two emails? Mine kept giving me the incorrect password error when I knew it was correct. I logged into AXSTickets and saw the tickets. Damn thats really smart Im gonna do that from now on. I was signed in, had my confirmation code and everything, but they didn't send me the ticket. To resolve AXS Tickets network issues, Reset phone network settings: On iphone, Goto "Settings" "General" "Reset" "Reset Network Settings". If you have seats from AXS but cant make it, quickly list the tickets for sale from your account and reach tons of potential buyers. Vous tes en qute d'une auto neuve avec un budget limit de 100000 200000 ? Boooooo Axs. I'm unable to not only log in to the app on my phone, but also on my computer. AXS Tickets AXS, LLC 3.7 star 15.7K reviews 1M+ Downloads Rated for 3+ info Install About this app arrow_forward Tap for tickets to see the artists and teams you love. Date of experience: March 02, 2023. I can log in to the account on desktop, but not the app. It is now MARCH of 2022, my show is in 3 weeks and despite them saying my tickets were transfered, I cannot see them on the App and the website wont let me log in (I enter my email and password and it just says "CONTACT CUSTOMER SERVICES" I have been on hold with them for over an hour with no answer. So purchasing through the website and AXSTickets doesnt work - even with all their tips. And that was after the minutes that passed by before I actually set the timer. The main reason I am on here is because it is the official seller of the concert I want to go to and were selling them at face value while everywhere else I looked had a $30 markup per ticket plus extras so using AXS 2 tickets only cost $103 total instead of almost $200 total for the 2 and I know there is no way this venue is sold out especially since I just found out about the concert on Sunday on Pandora and the show is Saturday. I will update if we run into any issues for this coming weekends event.EDIT: Confirmed. I am seriously unhappy that we missed over an hour of the event, especially when we arrived before the event began, just because an AXS employee linked tickets from the 2021 rodeo to the 2022 rodeo today. https:// axs.com/uk/events/4699 71/anthony-joshua-vs-jermaine-franklin-tickets Check AXS.. they've all disappeared. No way fo contacting them except via chat which can be 3 hours wait and by the time your queue turn comes, if you don't see it for 30 seconds, they time you out and you are back to 3/4 hours long queue. Logging into our site and entering the temporary queue before the start of ticket sales does not mean that you are at the front of the final queue. Understandably, youd only have to reset your password and then youd have access to all your account content.Unfortunately, after I downloaded this horrible app, it wouldnt allow me to sign in. I have to go to a game this Saturday hoping that it will work by then. I got to an HOUR solid, no kidding, without EVER getting a live person on the phone. This is the ABSOLUTE WORST APP I have. The only problem is, Im not using Safari so it should make a difference. Continuer sur 950 mtres. Our 2022 Transparency Report has landed Even just a lil tickets under revision or similar would be fine. I traded tickets with a friend and a few days later, they disappeared from my account and AXS has no idea why yet they're refusing to send me replacement tickets or a refund. Hi guys, Im looking to buy tickets from someone on Facebook who I obviously dont personally know - whats the safest way? Tap for tickets to see the artists and teams you love. Im going to recommend Red Rocks find another ticket vendor! As soon as I select buy tickets the next page fails to fully load. With the AXS app, you can We were due to go to the GENESIS Concert at the O2 on Nov 29th 2020. Since AXSTickets doesnt allow adding the tickets to my Wallet (which would mean sharing would be super easy), I opted to share via AXSTickets s email share option. AXSs lack of integrity and non existent concern for its customers is appalling and disappointing. It's absolutely sensible that they keep your money until after the event. I ordered tickets online to a recent show. Get all of your passes, tickets, cards, and more in one place. Smaller concert events may have tickets for $20 to $40, while events held at theatres can be in the $50 to $100 range. It's all a fan needs, all in one app. Are you having issues? I've been logging into to AXS pretty much compulsively over the last couple of days, so instant panic when they were gone. This conclusion was arrived at by running over 191,013 AXS Tickets User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. I have exactly the same problem. Buy tickets at GasSouthDistrict.com, the Arena Ticket Office or by calling (770) 626-2464. or that this is a new device (it isnt) and I need to confirm my acct via an email theyll send me. There is no error indicated but I am unable to complete purchase. We know that fans of live entertainment have been looking for a solution to these issues for a long time. Then I heard nothing else from support. Its super easy. I am so sad and frustrated. I tried twitter and you can't reach anyone at AXS UK and even when I tweeted them, no one gave a monkey! If it is not working for you, we recommend you excersise some patience and retry later or Contact Support. I bought 2 tickets to an event a month ago and downloaded the app immediately to verify my purchase. When I've bought tickets from AXS before they took a few days to show up in my events. then to me it seems something is missing from the transaction. No contact number just an auto chat which is completely useless. Tickets go on sale tomorrow at 10 AM PT and the meet-and-greet is at 4:30 PM PT. I am trying to get 3 tickets & everytime I get to the payment method & hit done, the screen just goes blank. If you have seats from AXS but cant make it, quickly list the tickets for sale from your account and reach tons of potential buyers. Show starts at 7:30pm Tickets bought on Ticketmaster and available to be transferred to the AXS app now. This was after spending quite a bit of time talking on the phone with customer service before we left home! Yep, my account is back to normal now too. I received an auto response on 2 separate emails and have not heard from AXS and still do not have my tickets. Can you acces their web page though? They trully live up to their name and will ax you and slaughter you. Copyright 2023 Apple Inc. All rights reserved. BUY THE PERFECT TICKETSFront row or on the aisle? I was not aware I had already completed my purchase and was charged $181. Call me impatient but when I pay hundreds of dollars for tickets I expect to receive them with no problems. I would give AXSTickets no stars if i could. I would expect the venue would use an electronic ticketing system thats not so confusing and confounding. I had to get on my phone. . When your tokens aren't automatically detected by Metamask, you can follow the instructions in the video to manually add the tokens yourself. What no Maybe try selling them somewhere else then transferring them? So, please do yourself a favour and buy from the venue direct. AXSTickets currently states that the tix were transferred on March 14, 2019. I can log in on my computer but not on the AXS app on my phone. All of this because we were linked to LAST YEARS tickets! Instead it shows AXS mobile ID and QR code for it. They hold your money forever if there is any issue with your event or if you sold your tickets. listed the best and took a break. It never comes. NOT RECEIVED MY TICKETS FOR TONIGHT I will be disputing this charge with my bank. BAKERSFIELD, Calif. (KERO) Tickets are available for the Bakersfield City Ballet's production of "Swan Lake" at the Historic Bakersfield Fox Theater. Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers. click "Force Stop". By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. WHY cant they just refund my credit card and WHY is it they dont want my cr card #? 4. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. I tried this for a couple days until I decided to email support. Sortir et rejoindre la voie. We are waiting for GetHuman-robtixsa to fix the problem and share the solution with the rest of us customers. I will continue checking AXSTickets to make sure my tickets remain and if I have no more problems maybe Ill upgrade AXSTickets to 3 stars.