I was unaware of that was the answer we got. We want to replace approx 13 windows, 6 sliding glass doors, and maybe a front door because we have the budget with our rehab loan. We guarantee your satisfaction, and we won't leave until the job is done right. Respectful and Courteous Continue reading . I checked the other 17 windows and none had any play. The salesman was knowledgeable and helpful, someone that gave me the straight story. Check, Visa, MasterCard, American Express, Discover, Financing Available. It is just a matter or us lining up the work to be done, we close, then the work gets done and everyone gets paid with the rehab funds. So the roof did become your issue to address since it was done unsatisfactorily the first time. Could you enlighten me? To ensure that you get an excellent return on your investment, we will work hard to pair you with the right products for your specific needs. Hard wood floors covered before work and all old windows and trash was cleaned up and removed. Rite Window wasnt the cheapest but the quality of the window as well as the quality of the installation made it a tremendous value. I would definitely hire again, we are happy with the job. No drafts this winter. I was very happy with installation team. lakeland, Florida, Seal Rite Windows Revco Gigantic scam. - Second repair of window install and roof with leak problems, A waste of $4300 owner very convincing about professionalism but installation shotty are best. https://www.yelp.com/biz/rite-window-woburn-2?osq=Roofing+Contractor, International Association of Better Business Bureaus. I have not been sorry, these windows speak for themselves. The first tech sent out said we needed the entire window replaced and we would get a call when it was ready. I wish every contractor worked the way they did. Truly a Team. See below for recent customer reviews posted to our website and social media pages. Looking for more information? From first call response was attentive and timely. While HomeAdvisor will continue its background check program to the extent possible, these closures could prevent some background checks from being performed. HomeAdvisor does not Read More. I will tell anyone I know looking for windows to call Rite Window for sure. Workers professional and neat Job completed in short time communicated with us need to return for 1 thing and did so next day would use Rite window again and have recommended them to my friends. We went over the work when completed and Christian showed me how to work the windows for cleaning. Say we owe over $22,000.00 for the rest of their so called contract !!!!!! Window Frame Materials: Rite Windows are primarily made from vinyl. We provide seasonal services as well as repairs and cleanings. The complaint was posted as a customer review. We perform this screening when a business applies to join our network and, if the business is accepted, More information, including Brands Sold, Products Sold, Month in Operation, Provides Delivery, Pet Friendly and more. on Rite Window stands behind its products and workmanship with rock-solid warranties to ensure your complete satisfaction. By clicking Get a Quote, you affirm you have read and agree to the HomeAdvisor Terms & Conditions, and you agree and authorize HomeAdvisor and its affiliates, and their networks of Service Professionals, to deliver marketing calls or texts using automated technology to the number you provided above regarding your project and other home services offers. According to your professional crew person who yelled from my roof top in the phone to you it needed an abortion. To find more licensing information for your state, visit our. Your opinion matters! Cleanup was minimal. Should you have any problems with your new windows, doors, roofing, shower or bath, one phone call to Rite Window is all it takes to have the issue addressed. In situations like yours it is unfortunate, but it's still necessary, because otherwise we'd be using our limited time resources to provide free quotes on jobs that have little chance of ever materializing. We complete our work quickly and stay within your budget, no matter what type of project you have in mind! But overall happy with the outcome. We are so happy with the look of our window. They didn't overcharge me, either. No other brands are offered. excellent service & products Continue reading . installed new replacement windows great installation however clean up was poor did not clean windows after installing had caulking and dirt on them |broke a rain down spout did not tell me. From the first phone call to the install everything was great. They did two jobs for us Job one was 6 windows and Job two was two exterior doors. With energy-efficient replacement windows, entry and patio doors, roofing, showers and baths, we install products which will add to the value of your house. Excellent product service and installation. Bath Replaced for Reasonable Price Continue reading . Headquartered in Woburn, MA, Rite Window is locally owned and operated and serves the entire Greater Boston area, including Southern New Hampshire. Hello Pamela, Awards and Badges Angi Certified Images Ratings Distribution 5 285 4 11 3 3 2 4 1 9 Rating Details Price 4.8 Professionalism 4.9 Punctuality 4.9 Quality 4.9 Responsiveness 4.9 I couldn't have picked a better vinyl siding company. John Willett the service mgr, sent a wonderful estimator Artie to measure and price out this small but important job. I had Built-Rite install a front door w/ storm door, a rear slider, and a bay window in April 2009. They are clear with their pricing and the entire process. Business Profile Dun-Rite Window and Door General Contractor Multi Location Business Find locations Contact Information PO Box 7866 Pittsburgh, PA 15215-0866 Email this Business (412) 781-8200. I would highly recommend them to anyone. Since 1998, the company has provided high quality window replacement, bath, showers, roofing, and door installation services for customers throughout eastern Massachusetts and southern New Hampshire. Required fields are marked *. Windows are crystal clear and easy to use. From the salesman to the project manager they are very informative and always in communication. If you have any questions about our company, or would like copies of our Consumer Affairs Office and Better Business Bureau files, please contact me directly at [protected]. I was shocked! Consent is not a condition of purchase. I just don't get it from a business perspective but maybe I am missing something. West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. This is huge because nowadays customer service like this is virtually non existent. We are buying a bank owner foreclosure with a rehab loan. So the situation is my fiancee and I are buying a home. But thank you to owner for returning my $500 and windows did not leak once they were put into correct places . Not only do these gaps create energy loss from within your home, but also pose a security issue. We are very satisfied with our new tub/shower from Rite Window & Bath. The windows look very good and are high quality. If I had been given notice that they would be tearing out every window they had put in than my husband and I would have prepped the porch and patio prior to their arrival so this juvenile did not have to curse under his breath and throw a temper tantrum that we were not prepared. I am not sure if you will get this but if you do I would love a reply. I was also impressed by how the technician came to my parents home on the Cape when the window would not open properly. Industry: Construction. I feel we got a quality product relative to the overpriced competition. You, Jerry C. said: I was startled to see some water damage in my upstairs bathroom and, Dongshin K. said: After reading reviews about Ten's works here on Yelp, I decided to, L K. said: I called Farzam because of the reviews I read here on Yelp and was not, 128 Plumbing, Heating, Cooling & Electric, Gary C. said: I was thoroughly pleased and impressed by the attention to detail by, Angela K. said: We have been homeowners for 48 years and have had both good and bad. All our questions were answered and we set up a time for someone to come out and show us the windows. Nothing we can do other than conclude "life is unfair"and appreciate folks, such as yourself, who are wise enough to consider the source. The job was 2 sliding windows and 2 double pane windows, and it was completed within a few hours. Rite windows not only block drafts, they are great looking and have noticeably increased the appearance of this old House! Inside, dust was everywhere as well as bits and pieces that required vacuuming. I would truly recommend All Rite to everyone. Outstanding product, I highly recommend the windows and the staff all the way down the line was superb!! We had a very informative salesperson! We require all users - pros and homeowners - to uphold our core values as outlined in our, Install or Replace an Asphalt Shingle Roof, Install or Completely Replace Vinyl Siding, Related Services Available from Other Pros >, Manslaughter/murder/homicide/vehicular homicide, Other felonies not listed above that occurred in the past seven years, Contracting without a license in the past seven years. Transferable warranty to next homeowners also a plus. Im systematically replacing the windows in my cape-style home and have worked with Rite Window three times now, (one more to go!). Would highly recommend. Complaint Type: Problems with Product/Service Status: Answered ***** *. We are disappointed with our purchase and felt for over $6K, quality and install would have been better. I went to Built-Rite Window Corporation for Decks & Porches services and the last time I used it was last summer. Continue reading . More than advertised. My partner and I wanted to operate an independent company and we both exited that franchise to start Rite Window. Help your neighbors make an informed decision. Installers were punctual, professional & personable doing quality work & cleanup, moving furniture out & back with care. What a scam! Good installation team. Copyright 1997-2023 Ripoff Report. We got our new windows a week ago, they look great and after a week of heavy rains no leaks. United States 5 reviews. Yes it was leaking when you came to give me an estimate for the job in the winter. Specializing in Roofing, siding, and gutter services. We have X amount of dollars via our mortgage lender we are eligible to spend to rehab the home. Highly recommend. Massachusetts Department of Public Safety, https://www.mass.gov/orgs/office-of-public-safety-and-inspections, Better Business Bureau in Eastern MA, ME, RI & VT. BBB reports on known marketplace practices. Honest and Straightforward Continue reading . Outdoor patios can be covered with fixed frame patio canopies or retractable awnings. All went smoothly from Showroom to installation. Seems like a huge missed business opportunity to me to not work with a home buyer like myself. There will be no attempts to upsell or pressure you to make a decision on the spot rather youll have a useful discussion with a knowledgeable representative from our company who will provide you with the information you need to make a wise investment. The work was done well and they kept the house clean as they went! They accomplished it all in one day. !Highly recommend!! BUILT-RITE WINDOW CORP offers the following services: Windows, doors roofing, siding, decks, porches, awnings, railings. I had Built-Rite install a front door w/ storm door, a rear slider, and a bay window in April 2009. Installation Took Just a Day Continue reading . The crew were so nice and tidy when working. Revenue: $5 to $25 million (USD) Rite Window sells and installs quality replacement windows, patio+entry doors, roofing and gutters for homeowners throughout the Boston Metro region. I had 10 windows replaced this fall everything went according to plan. All rights reserved. I was very happy with the salesperson and the installers. (They've been very helpful, but as you know sometimes the wheels of government grind slowly.) We had a great experience. All rights reserved. We ordered a tub to shower conversion. All. Caulking awful Each window installed and finished off differently yet measurements taken day of estimate. Contact us today and schedule a free consultation. Rite Window provides the installation of window, bath, roof, and showers to the Southern New Hampshire and Greater Boston areas. Vinyl windows use foam wrap, multi-fin weather seal that keeps rooms at desired temperatures. Roofing, siding, and gutter services. The installers (Peter and . I have been with Rite Window for over a decade, after working for many other companies I believe Rite Window's people, management and philosophy is why they are the leader in New England home improvement. From the initial meeting to discuss my needs, then the measuring, as well as Erin the project manager, to the workers, I can highly praise the whole process. Wondering if a report is missing? The price was very reasonable for an excellent product. They did try to make amends to me but their handy man wasn't familiar with window installation. Company was very argumentative when I told them I wasn't pleased. Teamwork makes Rite Window great. We're the only window company in Boston that will visit your home and let you know the price of our windows, up-front, without having you sit through a 3-hour, high pressure sales pitch. As affected government agencies and courts begin to re-open, we will resume our program in those jurisdictions. Find more window & door replacement contractors near Woburn. Thanks again. The installers (Joe & Dan) were friendly, and very professional. I called and was told nothing they can do. Will use rite window again in the future for sure. They gave straightforward answers without trying to sell me something. We're the only window company in Boston that will visit your home and let you know the price of our windows, up-front, without having you sit through a 3-hour, high pressure sales pitch. A fantastic experience from day one when Juli a sales rep came to our house. It is not your usual segment where a PSA can fall through between a private home seller and buyer. Company went out of business. Window Brands: Rite Window manufactures all windows internally. Rite Window provides window, door, roof, shower, and bath system installation services. A second tech came out and said the windows needed play. RiteWindow is the only company Ill ever use again to replace windows. But they still managed. Total cooperation with delivery & installation. Built-Rite Window Corp. I had a drafty kitchen casement window with wood rot. I had Rite Window install replacement windows (20 total) earlier this month. Definitely worth the investment. It proved to be the right decision Take care. They were very courteous, making sure to wear masks inside the home. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Corporate Advocacy Business Remediation and Customer Satisfaction Program. Installed new windows and siding on front of house. BBB Business Profiles may not be reproduced for sales or promotional purposes. None of the other windows had play. Excellent workmanship professional installers! That's why we tell you the price up-front. One of the frames was damaged and the installer immediately notified the office. Ted is very talented and his contributions to our company have been immense. And on time . Customer service contacts and company information. Helpfulness Rating Date. I was expecting a crew of 6-7 people, but just a crew of 3 arrived led by Christian. Free speech is the backbone of American democracy, yet on the internet it's become perhaps "a bit too free". First of all ! Write a review Sign in. The home is in real nice shape. I must give credit to you though for contacting me and coming back out to address the problems again. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! We have signed the purchase and sale and have a closing date. Received a quote on 9/6/16 and after further review found a math error of an overcharge of $270.00. They are available in a wide range of styles to suit your budget and tastes. I was amazed at how quickly they removed and installed the windows. From the salesman to the guys putting the windows in they were very friendly but very professional. offers a fully transferable lifetime warranty on its window products. Since our founding in 2000, we have helped thousands of homeowners in the Greater Boston area improve their homes! Share your photos and videos with others to prove the truth of your words. All of our home windows, doors, roofing systems, showers and baths feature specifications customized for the New England climate! Once a business is rated, we require it to maintain an overall average of two stars or greater. Note; I am not that lucky to get a sales rep as good as Juli and then an installer as talented as Paul this was the best home improvement we have ever had in over twenty years we have lived here Thank you Rite Window you did it right. Had a little snafu where the measurer had the wrong contact info for us, so it delayed the whole project by 3 weeks, which Rite-Window was not able to make up time from. The Ocean County Long Term Recovery Group were charged $3,500.00 for the 6 windows. Rite Window of Boston Founded 2001 With Angi since June 2010 4.8 (155) Verified Reviews Request a quote Business Details Phone Number Show phone number Address 7 Roessler Rd Woburn, MA 01801 View larger map Description A balance of quality and price makes Rite Window the best replacement window value in New England. Rite Window. 4.2 Management. Please call the Consumer Affairs Office and inquire about the specifics of my previous license; also check our current MA HIC License #138722. Unfortunately, we cannot perform a background check on every employee of a businessthe background checks are performed only on the owner or principal. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. They were the only ones that kept their price the same after Hurricane Sandy. No subcontracting and no one word answers to our questions. Built-Rite Window consumer reviews, complaints, customer service. Not much for a big company, but this is a tiny company. Hello Ed. This will surely increase the credibility of your complaint. I had 16 windows replaced, the entire experience with Rite Window from the initial meeting through follow up to the installation was friendly, knowledgeable and professional. The windows though are nice which is why I gave a 4 star rating. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. I think, their prices are good. They installed some windows and vinyl siding on my home. Upon completion of the installation, waiting for screens to arrive , we will give a finale payment of $3800 . We urge you to learn more about our company by talking to your neighbors and reading our reviews online. All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location. Thank you Ted. Im still waiting for some minor repairs, but the entire process was well done. (and their reviews were better too.) Gino and Dave just completed replacing all my windows and I must say they did an excellent job. A professional installation; workers respected our home and cleaned up beyond our expectations. Our entire experience with Rite Window has been outstanding! Would use them again. (As you said, we do know this from years of experience.) If it was not for Ted, their second business would now be under water. From beginning to end wonderful Continue reading . Consumers want to see how a business took care of business. That's why we tell you the price up-front. Anyway from what I was told the policy of Rite Window is they will not with home buyers until they have closed. The windows look fantastic, we can already feel the difference of having new windows installed. The installation wasnt an easy one due to 3 of the windows being literally on the ground. Access the headquarters listing for Rite Window. The latch is so shallow, there is almost no room for a finger and makes it difficult to open easily.