payactiv complaints

Grace made sure it happened n it is now resolved. Immediate access to wages earned today3. Payactiv is the winner of the Innovative Payments Association's Consumer Champion Award, a Finovate winner and finalist, and the recipient of numerous best-in-class awards in both FinTech & HRTech. Bottom line: This employer-based pay advance app offers low-cost advances on paychecks with no bank account required. Don't hesitate to reach out to us at [email protected], if you have any concerns in the future. When comparing offers or services, verify relevant information with the institution or provider's site. :). Ive wrote a review before and I went back and Changed it but this time Im sticking to my review worse company ever no one helps you you cant access your earnings when you need them everyone is rude as hell when trying to figure out why the app is not updating Ive talk to 6 different people in 2 weeks and everyone says Aw wait 24 to 48 hours NO ONE HELPS unless you write a review its ridiculous I mean its really false advertisement because you are not able to access your money when you need it even if you work all your hours.I have screenshots of every person Ive talk to even the ones that open the chat ask what they can help you with them never respond again or close out the chat smh but thats how they do business. Advertiser Disclosure: Many of the offers appearing on this site are from advertisers from which this website receives compensation for being listed here. :). * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. Its even less expensive than many other cash advance apps, which sometimes require a monthly subscription fee. Hi Melissa,We're glad that our representative could help you resolve your issue. Borrow up to $500 with just a few swipes but only for residents of 21 states. Money accessed through PayActiv will show as a deduction on your next paycheck. He was so helpful and I appreciate him so much. If I have any future issues, I know I will be taken care of. Hi Annie,Our sincerest apologies for the inconvenience. We always try our best to do our job well, and your kind words make it all worthwhile. 2023 Payactiv, Inc. All Rights Reserved. LoanPro is a core lending software which specializes in the servicing of loans. Employees love Payactiv because it eliminates the expensive between-paychecks toll of payday loans, bank overdrafts and late fees. If you're ready to get a Payactiv demo, we suggest getting in touch for a look at the product and quote. Payactiv is free to use if you sign up for a Payactiv Visa Payroll Card and request a cash advance. How do businesses offer Payactiv to their employees? If youre interested in joining PayActiv on your own, youll just need to download the app and create an account with your name, phone number and email. Anyways 5/5 for Davis M! . iPhone is a trademark of Apple Inc., registered in the U.S. and other countries. Receive and send funds to other members. but Davis M deserves a raise plus more. Dawn Allcot is a full-time freelance writer and content marketing specialist who geeks out about finance, e-commerce, technology, and real estate. These offers do not represent all deposit accounts available. 243 total. In the Business to Business Service category. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Love you Davis M! Ned is the highlight of this company compared to the 25+ agents I've spoken too. Payactiv has partnered with 1500+ businesses and served over 2 million users since its inception in 2012. For two whole months I tried to get money from the bank they sent it back to, which resulted in two late credit card payments and a debt to my cousin! Don't hesitate to reach out to us at [email protected], if you have any concerns in the future. Today, digital publications like Business Insider, CNBC and the Simple Dollar feature her professional commentary. Payactiv is the winner of the Innovative Payments Associations Consumer Champion Award, a Finovate winner and finalist, and the recipient of numerous best-in-class awards in both FinTech & HRTech. Have a wonderful day. There are many popular cash advance apps available today that can help people avoid high-interest credit card cash advances or predatory payday loans. PayActiv is accredited by the Better Business Bureau with a B, which is typically an indication of good customer service. Please mention "App reviews" in the subject line of your email so that we can assist you in a timely manner. Payactiv, previously known as Earned Wage Access (EWA), is a Public Benefit Corporation and Certified B-Corp that aims to bring financial security to lower-income hourly workers by providing them with on-demand, real-time access to their earned wages. m was so helpful he updated my ewa hours so I could handle all my business. I was extremely frustrated before calling and speaking with Ava. Hi Erica,Thank you for taking the time to write a review about your experience. Yes. Even though he was sick he talked to Grace n tokd her to make sure I received my money back. You can withdraw funds using your Dave debit card from any of the 32,000 MoneyPass ATMs nationwide. If youre struggling to attract and retain talent, revamping your employee benefits package is a great place to start Employers winning the war 2023 Payactiv, Inc. All Rights Reserved. Its an app that people can use just like a regular wallet to store their card details and information. Using PayActiv is free for many services, including withdrawing funds from a partnered ATM. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. I'm so grateful to have had the wonderful customer service he was able to provide for me. Live support is available 24/7/365 online or by phone, according to the PayActiv website. But options are limited if your employer isnt enrolled with Payactiv. Dont use Payactiv. You might also be interested in the following buyer guides: We take our research process seriously and want to make sure we are presenting our readers with the very best solutions in a given. Payactiv: Enrollment is free. 1 Standard rates for data and messaging may apply from your wireless provider. We never take money from vendors during our research phase and rely heavily on practitioners and experts to help us recommend the right software. Have a blessed day. A instant EWA was not going through even though I submitted for instant pay, a 1.99 fee. Have a blessed day. I had a big issue n called for days. If your employer partners with Payactiv, youre automatically eligible to use this service. Payactiv in 2012 created earned wage access, a service that allows workers to get an advance on their paychecks between pay periods. We always try our best to do our job well and your kind words make it all worthwhile. But even if you have the money to invest, you may not have the time to flip or Afterpay Overview Afterpay launched in Australia in 2015 as a new and improvedGen Z form of layaway. The customer service team is no help you ask for one thing they send to something else, The app does not update its self and you cant get any one to help with that.This whole app is trash they just need to start over. Hi Bill, sincerest apologies for the inconvenience. If your employer doesnt partner with Payactiv, you must be over 16 and have a valid Social Security number to sign up for a Payactiv card. Payactiv is a great place to work. Fixed my problem, no hesitation! Have a blessed day. Its privacy policy states that it discloses customer information to third parties necessary to facilitate the delivery of its services but tries to limit the information provided. If your employer does not use PayActiv, you may be better off with a different option. Consider another cash advance option if your employer isnt enrolled. One drawback is that Empower charges an $8 monthly fee. We use dedicated people and clever technology to safeguard our platform. Have a blessed day. Have a blessed day. Know whats possible to save or spend, get help with budgets, savings, and debtall in the Payactiv App. Faster access to your money. Hi Lasheka,We sincerely apologize for your negative experience. While we are independent, the offers that appear on this site are from companies from which finder.com receives compensation. But if you find yourself needing to borrow cash against your paycheck regularly, it may be a good idea to take a closer look at your finances and work on making a monthly budget to keep your spending on track. No cost to open a Payactiv account where you can easily manage your everyday needs and plans for the future, In 2012 we innovated the way to get paid when you work, not two weeks later. We always try our best to do our job well and your kind words make it all worthwhile. This company is truly amazing and is honestly training their employees to be efficient kind mindful and helpful because it all showed with this customer contact today. We'd like to turn this around and resolve your issue ASAP. There is a $12 fee if you need an immediate cash advance; otherwise, your money will be available in your linked bank account within a few days. Plus, youll be able to review your current earnings on the app and see how many hours youve workedBut even if your employer isnt enrolled in Payactiv, you still might be able to receive some of your paycheck up to two days ahead of payday. * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. Get offers from potential lenders in minutes by filling out just one online form. Learn more at www.payactiv.com. For a $5 fee, enrollees can make up to five transactions per pay period via a smartphone app. Meanwhile, I will be overdrawn due to lack of funds. However, this Earned Wage Access the key selling point of the PayActiv app is only available if your employer also participates in the program. They cant help you resolve any issues. The situation was like this, I opened an account Payactiv and went to close my existing old one, my manager at the bank suggested that I transfer the balance from the account to a new bank (send money as a result of closing the account) I agree, convenient! If there's anything you need in the future, please don't hesitate to reach out to us at [email protected]. My earnings were updated, and my bank account was saved from overdraft fees, so I am relieved that this story had a happy ending! I give up, too much effort for a service that is too easy to live without. . However we may earn a small fee if you click on vendor links on this page. Compare OrbisPay vs. Payactiv using this comparison chart. by PayActiv "Good safety net" 5.0 (2) Taylor C. Sales representative . The Dave mobile banking app is another app that allows cash advances of up to $500 with no credit check required, no interest charges and no late fees. 5/5 Jay! so i contacted pay activ due to some account issues. With low fees and no interest charges, plus robust features that help you manage your money, PayActiv can help you take better control of your financial future. Hi Amy,We sincerely apologize for the inconvenience. Hi Contrast,Thank you for taking the time to write a review about your experience. The Empower app offers fee-free cash advances between $25 and $250 to users, along with a cashback debit card. When possible, please email us your concern at [email protected] with "App reviews" in the subject line. Workers don't need permission to access earnings prior to payday. Information technology & services. Thanks again Ronnie, Hi Rika,Thank you for taking the time to write a review about your experience. Tried to not update my full money! Learn how its rewards program works and see if the card is right for you. You should consult your Cardholder Agreement and the Fee Schedule atpayactiv.com/card411. Payactiv Customer Success Payactiv 663 views 1 year ago Bridging the Gap to Financial Wellness Payactiv 267 views 1 year ago PayActiv Explainer Video ADP 1.3K views 3 years ago 5 Apps That. In the Business to Business Service category. There are no monthly maintenance fees to have a PayActiv account and no activation fees. App Store is a service mark of Apple Inc., registered in the U.S. and other countries. Consider a provider that doesnt require you to work for a partner company instead. Alan Davis is one of the best Representatives this company has. Yes, its legit. Run! However, you will pay a fee of up to $1 per day, capped at $5 per month, each time you use the program to make a bank transfer, load your card, pay a bill using your prepaid Visa or use the money for Uber or Amazon. View Payactiv SDS-IT revenue, competitors and contact information. , Hi Allysa,Thank you for taking the time to write a review about your experience. Support for the Payactiv App, Payactiv Card, transactions, signing up, and more, Id like to offer Payactiv to my employees, Learn about how Payactiv products help your employees and boost your business. 1 Standard rates for data and messaging may apply from your wireless provider. Another 10 to reply with copy and pasted questions, all of which were already addressed. Have a blessed day. Read 4 more reviews about Payactiv Inc. LM. Thank you again! Powered by Payactiv, Wallet gives you the foundation to keep your finances on track and the tools you. :). while there was some slight communication issues between the rep and I after explaining my situation properly, Jay M handled the issue extremely quickly and professionally. One of our representatives will be reaching out to you shortly to assist you. Editorial Note: Credit Karma receives compensation from third-party advertisers, but that doesnt affect. I have never had a bank tell me they can't accept my money back due to a time frame block my card and everything. When possible, please email us your details at [email protected] with App reviews in the subject line. Payactiv partners with companies of all sizes, including Walmart, Visa and Amazon. I just being honest tho this company is no good. Employees can access their money immediately, pay for hours worked, load it on a Payactiv card or get cash at Walmart. It is especially beneficial for lower-income hourly workers who want to access their earned wages between paychecks. Payactiv uses time and attendance data to provide earned wage access to employees. Payactivs financial wellness solution allows employees to access up to 90% of their earned wages between paychecks, at no cost to the employer. I apologize for my frustrations with the previous agents, and am greatly appreciative that I was able to get my concern resolved in such an expedient manner. But it also has 116 complaints on the website and received only 2.63 stars from BBB customer reviews. Chase Mortgage Review: Competitive Rates and a Generous Homebuyer Grant Program. Shop Pay is an innovative payment solution developed by Shopify. :), I cannot say enough about Devon and Grace. :), I have been calling trying to chat an leaving emails no response every pay period you all put the hours in right before you can't access funds 5 days before time goes in we can't access funds that's when you all add the hours to give us access but we can't get any money no response to not even chats I called an got hung up on this is day 3 sad. PayActiv is best for workers whose employers are already using the service, as it is a free and easy way to spend your pay as you earn it, without waiting for your next paycheck. It's compliant in all 50 states and offers its Earned Wage Access program with an Approval Order from the Consumer Financial Protection Bureau (CFPB). He did everything that others couldn't, get me my money and not once did he tell me to wait a few hours or wait another 24. I would definitely recommend payactiv due to amazing and outstanding customer service that I received, Hi Monica,Thank you for taking the time to write a review about your experience. Have a blessed day. The Consumer Financial Protection Bureau (CFPB) no longer requires lenders to consider your ability to repay a loan. Harry Maxwell was Very polite, explained each step to help me to get back in my account,, and took his time with me he was very very helpful and help me in so many ways and took his time. You can get your paycheck two days in advance but only if you sign up for a Payactiv Visa Prepaid Card. Talk with a financial professional if you're not sure. Have a blessed day. You should consult your Cardholder Agreement and the Fee Schedule atpayactiv.com/card411. & you guys really need to fix this issue with the app not being up to date & chats closing out & now my earnings chart, isn't trying to show what I made & just stopped after finally popping back up again now trying to stop showing what i madevery frustrating. I am not trying to make a purchase just get my money back from a previous purchase that they can see on their system. Payactiv operates as a public benefit corporation and certified B Corpusing business as a force for good. PayActiv is a revolutionary fintech company providing a needed service for many workers who need just a little help getting from paycheck to paycheck. Many of the offers appearing on this site are from advertisers from which this website receives compensation for being listed here. PayActiv advances wages that workers have accrued but haven't yet received. Have a blessed day. 2023 GOBankingRates. . She lives on Long Island, New York, with a veritable menagerie that includes 2 cats, a rambunctious kitten, and three lizards of varying sizes and personalities plus her two kids and husband. Please call Member Support at 833-675-0553 or email [email protected] or mail at Credit Karma, LLC, P.O. 2023 Payactiv, Inc. All Rights Reserved. finder.com is a financial comparison and information service, not a bank or product provider, We cannot provide you with personal advice or recommendations, Possible Finance Mobile Installment Loans, Fast5kLoans Short-term Loans Connection Service, Instant to a Payactiv card, otherwise up to 48 hours, 2.63 out of 5 stars, based on 41 customer reviews, 3.3 out of 5 stars, based on 354 customer reviews, 4.8 out of 5 stars, based on 28,100 customer reviews, 4.7 out of 5 stars, based on 29,699 customer reviews, Instant in some cases otherwise up to two business days, Register on app and connect to bank account before requesting funds as needed, Apply online and connect to bank account each time you apply, Available to salaried and hourly employees, Limited options if your employer isnt enrolled in Payactiv, Potential program fees of up to $5 per pay period, SmartSave tool to help you set monthly savings goals, Access to online banking through the Payactiv debit cards, Exclusive discounts on gas, prescription drugs and other products, Bill pay and the ability to transfer funds to Uber and AmazonCash.